Our commitment to privacy
Information we collect
When you visit our Web site, you may provide us with two types of information:
- Personal information you knowingly choose to disclose
- Website use information
Personal information is any information you've provided us through our website that uniquely identifies you, such as name, social security number, health plan ID number, medical record number, date of birth, telephone number, address or email address.
Website use information is information that is gathered automatically by Sharp Health Plan to track website activity, including the number of users and pages visited. Website use information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, and date/time stamp. Website use information does not identify individual users.
How we use information
Sharp Health Plan uses the personal information that you submit to us via our website to administer our business activities and to respond to your inquiries. We will not sell, lease, rent or license your personal information to a third party, unless you authorize us to do so. We may provide your personal information to health care entities involved in providing health care to you, such as your health plan or physician. In such case, Sharp Health Plan will disclose personal information in compliance with all applicable laws and regulations as described in Sharp Health Plan’s Notice of Privacy Practices.
In addition, Sharp Health Plan reserves the right to de-identify and aggregate data, and to use such aggregated data in accordance with all applicable laws. If your membership is sponsored by your employer or another third party, we may share information with that party in de-identified, aggregate form only. For example, we may report to your employer the number of its employees using the website or the frequency of their collective use. This information will not identify you personally.
Questions about your personal information
If you have questions about your personal information maintained by Sharp Health Plan, please contact us at the telephone number listed below.
Our commitment to security
The security of your personal information is important to Sharp Health Plan. To prevent unauthorized access, maintain data security and ensure the correct use of information, Sharp Health Plan has adopted stringent security standards. These standards include physical, electronic and procedural safeguards to protect and secure the information that we collect from you. While we follow generally accepted industry standards to protect the personal information submitted to us, no method of transmission over the Internet is 100% secure. We, therefore, cannot guarantee absolute security. If you wish, you may contact us, instead, at the telephone number listed below.
Links to other websites
This website contains links to other websites that are not owned or controlled by Sharp Health Plan. Please be aware that Sharp Health Plan is not responsible for the privacy practices, content or accuracy of such other websites. Sharp Health Plan encourages you to be aware when you leave our website and to read the privacy policies of every website that collects your personal information.
If you identify yourself to us by sending us an email with questions or comments, we may use your personal information to respond to your questions or comments. We may file your comments for future reference, or we may discard the information after we have reviewed it. Any ideas, comments or materials you submit will be treated as non-confidential and shall become the property of Sharp Health Plan. By submitting such ideas, comments or materials, you automatically and irrevocably assign to Sharp Health Plan any and all rights whether now known or arising in the future to such ideas, comments or materials. Sharp Health Plan shall exclusively own all such rights, with no obligation to you of any sort. This provision is necessary to avoid future misunderstandings in the event that projects developed by our staff might seem to others to be similar to their own creative work.
If you give us your email address via this website or via any other method, we may send you unsolicited email with information about Sharp Health Plan, health or wellness or other topics of interest to our members. If you provide us your work email account or any account provided by your employer, your employer may have access to any emails sent to or from that address in accordance with your employer’s right to monitor employee email. If you request to be removed from our email list, we will honor your request. We will never sell your email address or provide it to anyone else except as described in this Internet Privacy Practices or as set forth in our Notice of Privacy Practices.
Changing your email preferences
Sharp Health Plan may send you communications, including email communications, regarding products, services, promotions, changes to the site or other information. You always have the opportunity to choose not to receive such communications:
- By following unsubscribe directions stated in the footer of email communications
- By contacting Customer Care
Although we will protect your privacy on the Web site as described in this Policy, you should keep in mind that if you give others access to your computer, your password, or disclose personal information online, it is possible that despite our efforts information may be accessible by others. You can help guard against this by never disclosing your password, giving anyone else access to your personal computer, and by ensuring that information you disclose online is transmitted securely.
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Last updated: September 1, 2013