If you need help understanding medical information or getting care, please call Customer Care at 858.499.8300 or toll-free at 1.800.359.2002. We have representatives who speak English and Spanish,
and access to interpreter services in more than 100 other languages. You may also be able to get materials written in your preferred language.
If you need help understanding your doctor during an appointment, please contact Customer Care at least three days before the appointment. If an interpreter is not available for face-to-face services, over-the-phone translation can be provided. Unfortunately,
some languages may not be available, even with advanced notice.
Call us at 858.499.8300, and let us know your preferred language. We’re glad to help.
Members with visual impairments or hearing loss may simply dial 711, or use the California Relay Service’s toll-free telephone numbers to contact us:
en español y TTY (teléfono de texto)