Language assistance program

Get the translation and interpreter services you need

We understand that health care can be complex – and even harder to understand if English isn’t your primary language. That’s why we provide free interpreter and translation services for all members. 


If you need help talking to your doctor, understanding medical information or obtaining care, please call Customer Care. We have representatives who speak English and Spanish and access to interpreter services in over 100 other languages. You may also be able to get materials written in your language.

Call us at 858.499.8300 or 800.359.2002 and let us know your preferred language when you call. We’re glad to help.

The hearing and speech impaired may simply dial “711” or use the California Relay Service’s toll-free telephone numbers to contact us:

800.735.2922 Voice
800.855.3000 Spanish Voz y TTY (teléfono de texto)

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