New member checklist

Welcome and thank you for choosing Sharp Health Plan.  We’re honored to serve as your health care partner.

 


How are you insured?

Directly through Sharp Health Plan

Follow these simple steps to get the most out of your new health plan. You can also use this checklist if you applied for health coverage through Covered California.

checkbox Carry your member ID card
Your member ID card is your key to accessing care. You will need it whenever you seek medical services, such as visiting your doctor or filling a prescription. Your member ID card also contains important benefit information, like which networks of doctors you have access to.
  • If you or a member of your family has not received an ID card, log in to Sharp Connect to request an ID card or print a temporary card.

checkbox Activate your member account
Visit sharphealthplan.com/login to register for our all-access, secure member portal. You can view your unique plan information, see what you can expect to pay for office visits and more. Everything you need to manage your plan, and your health, is at your fingertips.
  • Most plan medical groups offer a patient portal that lets you manage appointments, health records and more. Sharp Rees-Stealy and Sharp Community Medical Group members can log in or register for FollowMyHealth.

checkbox Set up automatic payments
We offer convenient options to pay your premium bill online. Set up automatic payments or view your payment history through our secure online portal. Register or log in at sharphealthplan.com/payment.

checkbox Transfer your prescriptions
Under your health plan, there’s a lot of pharmacies to choose from. Use this helpful online tool to search for a pharmacy that is close by and works for you and your family. Just let your new pharmacy know that you need your prescriptions transferred from your old pharmacy. Also, let your primary care physician (PCP) know of any existing special authorizations for prescriptions that may need to be re-authorized.
  • Mail order is an easy and affordable way to get the medications you and your family need, along with the convenience of home delivery. Sign up here. 

checkbox Transfer any existing referrals
If you have existing referrals to see a specialist, ask your new PCP to re-authorize the referral with your new coverage.

checkbox Get care
We’re here to help you get the right care at the right time. Here are a few different ways you can get the care you need in any situation:
  • Get to know you're primary care PCP by setting up your first appointment. If you would like to switch doctors, fill out this form.
  • Receive after-hours and weekend medical advice in a single phone call to our specially trained registered nurses with Sharp Nurse Connection®. Just call 1-800-359-2002.
  • Our nationally-accredited wellness program provides free meal plans, exercise routines, and health coaching to keep you feeling your best. Get your free wellness score by registering for Best Health .

checkbox Manage your plan
Need a little more guidance on how best to manage your health plan? Take this shortcut to the most popular member actions on our website, from adding dependents to changing your primary care physician.

Through your employer

Follow these simple steps to get the most out of your new health plan.

checkbox Carry your member ID card
Your member ID card is your key to accessing care. You will need it whenever you seek medical services, such as visiting your doctor or filling a prescription. Your member ID card also contains important benefit information, like which networks of doctors you have access to.
  • If you or a member of your family has not received an ID card, log in to Sharp Connect to request an ID card or print a temporary card.

checkbox Activate your member account
Visit sharphealthplan.com/login to register for our all-access, secure member portal. You can view your unique plan information, see what you can expect to pay for office visits and more. Everything you need to manage your plan, and your health, is at your fingertips.
  • Most plan medical groups offer a patient portal that lets you manage appointments, health records, and more. Sharp Rees-Stealy and Sharp Community Medical Group members can log in or register for FollowMyHealth.

checkbox Transfer your prescriptions
Under your health plan, there’s a lot of pharmacies to choose from. Use this helpful online tool to search for a pharmacy close by and works for you and your family. Just let your new pharmacy know that you need your prescriptions transferred from your old pharmacy. Also, let your PCP know of any existing special authorizations for prescriptions that may need to be re-authorized.
  • Mail order is an easy and affordable way to get the medications you and your family need, along with the convenience of home delivery. Sign up here. 

checkbox Transfer any existing referrals
If you have existing referrals to see a specialist, ask your new PCP to re-authorize the referral with your new coverage.

checkbox Get care
We’re here to help you get the right care at the right time. Here are a few different ways you can get the care you need in any situation:
  • Get to know you're PCP by setting up your first appointment. If you would like to switch doctors, fill out this form.
  • Receive after-hours and weekend medical advice in a single phone call to our specially trained registered nurses with Sharp Nurse Connection®. Just call 1-800-359-2002.
  • Our nationally-accredited wellness program provides free meal plans, exercise routines, and health coaching to keep you feeling your best. Get your free wellness score by registering for Best Health .

checkbox Manage your plan
Need a little more guidance on how to best manage your health plan? Your HR department is your best resource for the most popular members actions, such as adding and removing dependents.

Get familiar with common health care terms.

"It’s a privilege for me to lead our dedicated and caring team in partnership with our award-winning provider groups. Our goal is to deliver access to the highest quality, cost-effective health care for our community. We empower our members with innovative tools and services to promote their overall health and well-being."

- Dr. Cary B. Shames, Chief Medical Officer, Sharp Health Plan