Go paperless

We offer paperless options to make things easier for our members and contribute to a greener planet. Paperless communications help members access their documents faster online through their secure online account. It also helps the environment by using less paper.

We offer paperless premium bills for members who make monthly payments to Sharp Health Plan.

We also offer paperless explanation of benefits (EOBs).

For our Medicare members only: We do not currently offer paperless Part C EOBs for medical and hospital care. However, you can opt in to paperless Part D EOBs for prescription drug coverage by creating or logging in to your CVS Caremark^® account.

There are laws and regulations that require health plans to print and mail certain health plan documents. Those will always be sent via mail. That said, we will be looking at expanding our paperless options to include other documents in the future.

Dependents who are 12 and older should create or log in to their own Sharp Health Plan online account to opt into paperless explanation of benefits (EOBs).

For dependents under 12 years old, the subscriber — or the main person on the account (their member ID number will end in “01")— can opt them in to paperless EOBs online. Follow these steps:

1. Have the subscriber log in to their Sharp Health Plan online account.
2. Go to the letter icon in the upper right-hand corner and expand the Friends and family list. Select the underage dependent you want to opt in to paperless EOBs.
3. Go to the Menu in the upper left-hand corner. Under Coverage & benefits, select Claims. 
4. On the Claims page, look for the blue bar that says, Sign up for paperless EOBS. Select Get Started. 
5. On the Paperless preferences page, scroll down to Paperless explanation of benefits. Turn the switch on to get documents online. Select Save changes. You can change this anytime. 

Repeat these steps for each dependent under 12 years old. You can also opt in to paperless EOBs from the Claims page too.

If you are not the subscriber for your child's plan policy, but you are their parent or legal guardian, you may complete a Request access to a child's account form to ask for access to your child's health information. Our Customer Care team will review your request and get back to you within three business days.

Yes. You can turn off paperless at any time by logging in to your Sharp Health Plan online account. See the step-by-step instructions above for how to opt back into paper statements.