COVID-19: Resource center

What you need to know about COVID-19.

We’re here to help you.

We are committed to keeping you informed about how to take care of yourself and your loved ones. Get benefit information, preventive care tips and access to reliable sources for real-time information. Visit your dedicated page if you’re a Medicare member or a CalPERS member.



The vaccine is covered at $0 under your preventive care benefits.

Visit our FAQ to find out more about the vaccine and your coverage.

TIP: MyTurn will ask you to select an appointment type. Please select COVID-19.

Members must access flu vaccines as directed by their plan medical group or they may be billed. Learn where to get a flu shot here →

Learn more about COVID-19 vaccines →

Screening, testing & treatment

$0 copays for COVID-19 screening, testing and treatment. The cost for at-home tests can be submitted for reimbursement.

There are no copays for medically necessary COVID-19 screening and testing. You can get free at-home tests at You can also submit proof of purchase for FDA approved at-home COVID-19 diagnostic tests for reimbursement beginning January 15, 2022.

Learn more about at-home test reimbursement ➜

Download member reimbursement form ➜

Learn more about the Test to Treat Program ➜

Are you feeling ill?

Take the CDC symptom checker to help you make decisions and seek appropriate care.

Your doctor

It’s safe to get the care you need, virtually and in person. Visit your plan medical group’s or doctor’s website to find out how they’re protecting patients, visitors and caregivers during this time.

Your prescriptions

We have temporarily relaxed early refill limits on many maintenance medications. You can get early refills of up to a 90-day supply at in-network pharmacies. This option is available to members one time for each medication.

Video and phone visits

Get same-day care

We’re here to help you get the care you need when you need it. Here are helpful resources for getting care quickly. Remember, you should always contact your primary care physician (PCP) first about telehealth services, as well as COVID-19 screening, testing and treatment.

Nurse advice line

Talk to a registered nurse after hours and on weekends at 1-800-359-2002. You may be directed to your primary care doctor. This is to ensure the quickest and best care possible when the nurse advice line is experiencing high call volumes.

Video and phone visits

Telehealth visits are a covered benefit for members, if your doctor provides this service. Your copay will vary depending on your plan, but should be no more than the copay for an in-office visit.


The health care professionals at MinuteClinic® can help evaluate symptoms and come up with a treatment plan. Most services will require you to pay the amount equal to your copayment for an office visit to your PCP.

2-1-1 San Diego

Call 2-1-1

Get your local questions answered 24/7 by 2-1-1 San Diego, our region’s trusted source for community services. You’ll find resources and crisis hotlines for housing and shelter, food assistance, emotional support and more.


This video helps explain what COVID-19 is, how it spreads, and what to do if you are feeling sick or are worried about exposure.

Watch this video from PsychHub for ways to cope with the anxiety and uncertainty caused by the COVID-19 pandemic.

Testing is crucial to guiding our next steps in the fight against COVID-19, but do you know the difference between all the tests available?

If you or someone you know has lost their job, watch this video for coping strategies that can help support mental health.

Get your flu shot

The flu shot is covered under your preventive care services at no cost to you, as long as you get care within your plan network.


Behavioral health

If you’re feeling anxious, depressed or overwhelmed, we’re here for you. It’s important to address these feelings to take good care of yourself. We offer several options, so you can get the support you need.


Video and phone visits

If you have a medical concern or need a follow-up appointment, a video or phone visit1 might be the ideal option.


Preventive care

You know the saying: an ounce of prevention is worth a pound of cure. Get your wellness score, download our preventive care checklists and get helpful tips on how to live a healthier life.


Visit the news center

Get the latest updates on coronavirus (COVID-19) from Sharp Health Plan and Sharp HealthCare.


Protect yourself against cyber scams

Cyber criminals are finding new ways to defraud people online as we face the coronavirus and COVID-19. Be sure to protect yourself.

Helpful shareables

COVID-19 vaccination schedule

COVID-19 vaccine schedule

Check out this recommended COVID-19 vaccine schedule from the CDC.

Get schedule
Cold, flu or COVID-19?

Cold, flu or COVID-19?

COVID-19 can have symptoms similar to a cold or flu. Use this chart to learn the differences.

Learn more
Symptoms of COVID-19

Symptoms of COVID-19

Patients with COVID-19 have experienced mild to severe respiratory illness.

Get details