COVID-19: Stay informed

What you should know and how to prepare.

We’re here to help our members

Learn how Sharp Health Plan and Sharp HealthCare are preparing for COVID-19, plus get preventive care tips and reliable sources for real-time information. Please visit your dedicated page if you’re a Medicare member or a CalPERS member.

$0 COVID-19 screening, testing and treatment

There are no copays for medically necessary COVID-19 screening and testing. We have also waived out-of-pocket costs for all COVID-19 diagnostic treatment received April 1 through Sept. 30, 2020.


Call 2-1-1

Get your local questions answered 24/7 by 2-1-1 San Diego, our region’s trusted source for community services. To help you through these challenging times, you’ll find resources and crisis hotlines for housing and shelterfood assistanceemotional support and more.


Are you feeling ill?

Take the CDC symptom checker to help you make decisions and seek appropriate care.

Your doctor

It’s safe to see your doctor and receive care. Visit your plan medical group’s or doctor’s website to find out how they’re protecting patients, visitors and caregivers during this time.

There are no copays for medically necessary COVID-19 screening, testing and treatment. We are waiving out-of-pocket costs for all COVID-19 treatment received Apr. 1 through Sept. 30, 2020.

Your prescriptions

Many pharmacies are offering home delivery service and early refills of 90-day supplies at no extra cost. Talk to your doctor.

We have temporarily relaxed early refill limits on many maintenance medications. You can get early refills of up to a 90-day supply at in-network pharmacies.

Seminars and enrollment labs at Sharp Health Plan

All in-person events have been canceled until further notice. However, our Covered California seminars are now being held online. You can view the schedule and sign up below.

Video and phone visits

Get same-day care

We at Sharp Health Plan are here to help you get access to the care you need. Here are helpful phone numbers and resources to help you get care now. Remember, you should always contact your primary care doctor first about telehealth services, as well as COVID-19 screening, testing and treatment.

Nurse advice line

Talk to a registered nurse after hours and on weekends at 1-800-359-2002. You may be directed to your primary care doctor. This is to ensure the quickest and best care possible when the nurse advice line is experiencing high call volumes.

Video and phone visits

Telehealth visits are a covered benefit for members, if your doctor provides this service. Your copay will vary depending on your plan, but should be no more than the copay for an in-office visit.



The health care professionals at MinuteClinic® can help evaluate symptoms and come up with a treatment plan. Walk‐ins are temporarily unavailable; appointments are required.


Watch this video from PsychHub for ways to cope with the anxiety and uncertainty caused by the COVID-19 pandemic.

As of May 1, San Diego County is requiring you to wear face coverings in many public settings.

If you or someone you know has lost their job, watch this video for coping strategies that can help support mental health.

Contact tracing involves calling people who have been in close contact with a COVID-positive person. Watch this video to find out more.


How to stay healthy

Find helpful information about coronavirus and COVID-19 from our partner Healthwise®. Learn how to stay healthy and what to do if you feel ill.


Video and phone visits

If you have a medical concern or need a follow-up appointment — and you’d like to save a trip to the doctor’s office — a video or phone visit1 might be the ideal option. Plus, you’ll be able to have your appointment from wherever is most convenient for you.


Behavioral health support

Find out more about the behavioral health support we offer.


Visit the news center

Get the latest updates on coronavirus (COVID-19) from Sharp Health Plan and Sharp HealthCare.


Preventive care

You know the saying: An ounce of prevention is worth a pound of cure. Get your wellness score, download our preventive care checklists and get helpful tips on how to live a healthier life.


Consumer Reports’ Choosing Wisely

Visit the Consumer Health Choices website to learn which tests, treatments and medications are right for you based on your age, gender, and health history.



Protect yourself against cyber scams

Cyber criminals are finding new ways to defraud people online as we face the coronavirus and COVID-19. Be sure to protect yourself.

Helpful shareables

Cold, flu or COVID-19?

Cold, flu or COVID-19?

COVID-19 can have symptoms similar to a cold or flu. Use this chart to learn the differences.

Download (PDF, 2 MB)
Stop the spread of germs

Stop the spread of germs

Help prevent the spread of respiratory diseases like COVID-19.

Download (PDF, 432 kb)
Symptoms of COVID-19

Symptoms of COVID-19

Patients with COVID-19 have experienced mild to severe respiratory illness.

Download (PDF, 355 kb)