COVID-19: Resource center

What you need to know about COVID-19.

We’re here to help you.

We are committed to keeping you informed about how to take care of yourself and your loved ones. Get benefit information, preventive care tips and access to reliable sources for real-time information. Visit your dedicated page if you’re a Medicare member or a CalPERS member.

Screening, testing & treatment
Vaccinations

$0 copays for COVID-19 screening, testing and treatment received from your plan medical group or as part of an emergency service. The cost for at-home tests can be submitted for reimbursement of up to $12 per test (eight tests per month).

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There are no copays for medically necessary COVID-19 screening and testing received from providers affiliated with your plan medical group or in the emergency department. If you go out-of-network, you will be charged the applicable copay for your plan. Out-of-pocket costs for testing can be submitted for reimbursement online. Log in to your Sharp Health Plan online account, select Claims, then select Medical reimbursement form.

If you are enrolled in a high-deductible health plan (HDHP): You must meet your deductible before you can receive COVID-19 testing, treatment, and over-the-counter COVID-19 tests for $0.

You can submit proof of purchase for FDA approved at-home COVID-19 diagnostic tests of up to $12 per test (eight tests per month).

To submit your at-home tests for reimbursement, log in to your Sharp Health Plan online account. Select Claims, then select At-home COVID-19 test reimbursement.

Learn more about at-home test reimbursement ➜

Download member reimbursement form ➜

The COVID-19 vaccine is a covered benefit for Sharp Health Plan members, with no copay, when received from your plan medical group or a contracted pharmacy.

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Sharp Health Plan members can receive the COVID-19 vaccine at no cost from any pharmacy that is part of the CVS Caremark^® national network. Use the pharmacy locator to find a pharmacy near you. Supply may be limited, so please check with your pharmacy to be sure they have the vaccine available.

You can also get a COVID-19 vaccine from a non-contracted provider or non-contracted pharmacy and request reimbursement from Sharp Health Plan. Submit your itemized receipt with a completed prescription reimbursement form to CVS Caremark to request reimbursement. Copay applies for COVID-19 vaccines from non-contracted providers.

See COVID-19 vaccine FAQ for members →

Learn more about COVID-19 vaccines →

CDC: Symptoms of covid-19

Your doctor

It’s safe to get the care you need, virtually and in person. Visit your plan medical group’s or doctor’s website to find out how they’re protecting patients, visitors and caregivers during this time.

Get Centers for Disease Control updates ›

Get Sharp HealthCare updates ›

Get San Diego County updates ›

Get same-day care

We’re here to help you get the care you need when you need it. Here are helpful resources for getting care quickly. Remember, you should always contact your primary care physician (PCP) first about telehealth services, as well as COVID-19 screening, testing and treatment.

Nurse advice line

Talk to a registered nurse after hours and on weekends at 1-800-359-2002. You may be directed to your primary care doctor. This is to ensure the quickest and best care possible when the nurse advice line is experiencing high call volumes.

Video and phone visits

Telehealth visits are a covered benefit for members, if your doctor provides this service. Your copay will vary depending on your plan, but should be no more than the copay for an in-office visit.

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MinuteClinic

The health care professionals at MinuteClinic^® can help evaluate symptoms and come up with a treatment plan. Most services will require you to pay the amount equal to your copayment for an office visit to your PCP.

Get to know MinuteClinic

Call 2-1-1

Get your local questions answered 24/7 by 2-1-1 San Diego, our region’s trusted source for community services. You’ll find resources and crisis hotlines for housing and shelter, food assistance, emotional support and more.

FIND OUT MORE

This video helps explain what COVID-19 is, how it spreads, and what to do if you are feeling sick or are worried about exposure.

Watch this video from PsychHub for ways to cope with the anxiety and uncertainty caused by the COVID-19 pandemic.

Testing is crucial to guiding our next steps in the fight against COVID-19, but do you know the difference between all the tests available?

If you or someone you know has lost their job, watch this video for coping strategies that can help support mental health.

The flu shot is covered under your preventive care services at no cost to you, as long as you get care within your plan network.

GET MY FLU SHOT ➜

If you’re feeling anxious, depressed or overwhelmed, we’re here for you. It’s important to address these feelings to take good care of yourself. We offer several options, so you can get the support you need.

LEARN MORE ➜

If you have a medical concern or need a follow-up appointment, a video or phone visit¹ might be the ideal option.

SCHEDULE A TELEHEALTH VISIT ➜

You know the saying: an ounce of prevention is worth a pound of cure. Get your wellness score, download our preventive care checklists and get helpful tips on how to live a healthier life.

ACCESS PREVENTIVE CARE RESOURCES ➜