POS Concierge benefits
The POS Concierge Program is a free resource available to our POS plan members. Members will have access to these benefits:
- Get answers to their benefit, billing and claim questions and explain how their plan works;
- Find network providers;
- Prepare for appointments by confirming their eligibility; and
- Determine precertification or authorization requirements.
Meet our POS Concierge
Our POS Concierge, Yvonne Mascareno, is our members' guide to understanding how their POS plan works. For immediate assistance, members should contact Customer Care at email@example.com or by calling 1-858-499-8300.