Feel your best, inside and out

Mental health coverage is available.

We believe your mental health is just as important as your physical health. That’s why we’re proud to partner with Magellan Healthcare, Inc., a trusted leader in the mental health and substance use disorder industry, to provide behavioral health benefits to our members. Magellan1 has over 50 years of experience providing innovative, high-quality, and compassionate care to people around the country. Together, we make it easy for you to access the care you need, with thousands of behavioral health providers for you to choose from. We make it convenient too with video visits and no referral needed for outpatient therapy with a provider in your network.

Sharp Health Plan Commercial behavioral health brochure cover

Tips, tools and resources to help you feel your best.

Need emergency care?

For 24/7 crisis intervention and urgent mental health support, please call Magellan at 1-844-483-9013.

If emergency medical care is needed, call 911 or go to the emergency room of the nearest hospital.

If you or someone you care about is experiencing a suicidal or mental health crisis, please call or text the Suicide and Crisis Lifeline at 988 or dial 1-800-273-TALK (8255).

Get behavioral health support in 3 steps


Find a provider

You don’t need a referral from your primary care physician to access outpatient therapy from a provider in your network. Search for an in-network behavioral health provider and filter by specialty, location and more to find the best fit for you.


Set up an appointment

After you choose a provider, follow their site’s instructions to schedule an appointment as a new patient.


Prepare for your first visit.

Whether your first appointment is in person or a video visit, your provider will ask you about your current health and health history before your session. It will likely be a questionnaire to help your provider get a better sense of your needs.

Once you’re set up, consider taking a self-assessment (or “screening”) for more insight into your behavioral health needs. Screenings do not provide a diagnosis and simply offer suggestions. It’s a good idea to share your screening results with your provider.

Telehealth services

Video visits are covered at most in-network behavioral health providers and offer a convenient way for you to access care confidentially from the privacy and comfort of your own home.

Mental health parity

Mental health parity requires your mental health coverage to be equal to or better than what it would be for similar medical and surgical coverage.


Common behavioral health conditions

Your mental health can affect the ways you act, feel and think. If it’s difficult to live life the way you’d like to, connecting with a behavioral health provider may help.


Frequently asked questions

Explore our FAQ about behavioral health services and mental health and use the behavioral health glossary to learn more about health conditions and unfamiliar terms.


Manage your behavioral health benefits through the Magellan member portal

Access your behavioral health benefits on the go with Magellan’s secure member portal. Sign in or register for an account to:

  • View plan information and resources
  • Find a provider in your network
  • Get behavioral health tips and information
  • Take self-assessments
  • And more

Additional resources at your fingertips

NeuroFlow can help support and strengthen your mind-body connection. Access the secure website through the Magellan member portal or download the free mobile app for:

  • A full library of wellness content and exercises
  • Various relaxation techniques, like guided breathing and journaling
  • A tracker for your mood, sleep, stress, pain and more to monitor over time
  • Reward points that are redeemable for prizes to help you stay motivated
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Enrolled in a Medicare Advantage plan?

Visit the Sharp Direct Advantage website to learn more.

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Enrolled in benefits through CalPERS?

Please visit the CalPERS website for more information.

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Common behavioral health conditions


Learn about the symptoms of anxiety and get access to helpful tools.

  • Trembling or twitching
  • Lightheadedness
  • Sleep problems
  • Inability to concentrate
  • Restlessness
  • Worrying too much



Learn about the causes and symptoms of depression like sadness and feelings of helplessness. This topic covers related illnesses like bipolar disorder and SAD, as well as looks at treatment options, like medication, counseling, and lifestyle choices. It also talks about suicidal thoughts and when to call a doctor.


Trauma and grief

As a medic in Iraq, Tim was always in the midst of suffering. He treated soldiers with horrible wounds. He saw some die. Within one day of returning home, he faced another trauma. His father died of cancer. "He was my best friend for my whole life. That just threw my whole brain out of whack," Tim said.


Postpartum depression

This topic covers the causes and symptoms of postpartum depression that can occur in the first months after childbirth. Includes treatment with counseling and antidepressant medicines.


Autism: support and training for the family

Having a family member with autism presents many challenges. Support and training for parents and siblings are important components of treatment. Training family members about autism and how to effectively manage the symptoms can reduce family stress and improve the functioning of the child with autism.


Bipolar disorder

This illness causes extreme mood swings, ranging from mania (feeling overly energetic) to depression. It is also called manic-depressive disorder. This topic covers treatment with counseling and medicines like mood stabilizers, antipsychotics, and antidepressants.


Post-traumatic stress disorder

Learn more about the causes and symptoms of post-traumatic stress disorder (PTSD). This topic looks at how treatment can help, the steps you can take, and discusses the most effective treatments — counseling and antidepressant medicines. This topic also includes stories from others in their own words.


Suicidal thoughts or threats

Suicide occurs almost twice as often as murder. Each year, about 36,000 people in the United States die by suicide. In the U.S.: Suicide is the 10th leading cause of death. Suicide is the third leading cause of death for people ages 15 to 24 and the second leading cause for people ages 25 to 34.


1 in 5 adults experience mental health challenges

If you or someone close to you is experiencing symptoms of a mental health challenge, get help. Only a mental health professional or medical doctor can provide a diagnosis, but learning how to spot the signs of mental health challenges is the first step to getting help.

Featured behavioral health articles

Get insights from our expert caregivers on addressing mind and body health in our everyday lives.

Man speaking with therapist

How do you start seeing a therapist?

Finding the right therapist can take some time, but it is worth the effort.

Nurture your relationship with your spouse, partner and family

5 ways to nurture your relationship

Meaningful relationships take some work. These tips can help.

Kids and feelings, how to help them understand it all

Helping kids learn to name their feelings

Helping kids name their feelings can lead to better coping with tough emotions.

Healing Touch Video - watch techniques about Chakra

Learning self-chakra

Dr. Julie Furby demonstrates healing touch therapy that involves balancing the chakras.

Relax on the beach or whatever is your quiet space, and practice mindfulness

Mind your heart

Here’s what researchers know so far about how practicing mindfulness affects the heart.

Baby Blues - learn about after birth disorders

Talking about perinatal mood and anxiety disorders

More than just “baby blues,” postpartum depression is very real and can affect both parents.

No-cost health coaching

If you need extra support, our Best Health® wellness program is a great place to start. Sign up for one-on-one sessions with a personal health and lifestyle coach who can help with stress management, healthy eating, physical activity and more.

Behavioral health care benefits

Sharp Health Plan members have access to:

  • Behavioral health care services for all ages
  • Inpatient hospital services
  • Outpatient hospital services
  • Outpatient therapy
  • Autism services
  • Video visits

Log in to your Sharp Health Plan online account to view your Member Handbook and find more information about your benefits.

Have questions?

If you have any questions about your benefits or how to obtain coverage, you can call the Customer Care team at 1-844-483-9013.

Important notes on behavioral health coverage

Affordable mental health benefits are built into every plan we offer. Learn more about mental health parity.

Coverage must be obtained through in-network providers. Out-of-network services will not be covered unless approved by Sharp Health Plan.

Behavioral health services will not be approved, denied or modified based solely on the type of admission (voluntary or involuntary) or method of transportation to a health facility.

Help hotlines

In addition to the resources listed above, the following hotlines are available to talk over a problem, find information, or get advice.

  • San Diego Access and Crisis Line
    TDD: 1-619-641-6992
  • National Suicide Prevention Lifeline
    988 or dial 1-800-273-8255
    TTY: Dial 711, then 1-800-273-8255
  • National Domestic Violence Hotline
    1-800-799-SAFE (7233)
    TTY: 1-800-787-3224
    Video phone: 1-855-812-1001
  • National Sexual Assault Hotline
    1-800-656-HOPE (4673)

1. In California, Magellan is doing business as Human Affairs International of California, Inc.