What you need to know about urgent care
Within our plan service area
It's important to remember that you must go to an urgent care center within your plan medical group. Be sure to call your primary care physician (PCP) prior to your visit. If you are unable to reach your doctor during business hours, please call Customer Care at 1-858-499-8300.
Outside of business hours and 24 hours on weekends, please call Sharp Nurse Connection® at 1-800-359-2002. During the COVID-19 outbreak, there may be times when our after-hours nurse advice line directs you to your primary care physician's office for any medical questions or concerns. This is to ensure the quickest and best care possible when they’re experiencing high call volumes.
Outside our plan service area
You can visit a convenient urgent care center near you. After receiving urgent care services, your PCP may want to see you when you return.