Emergency care can save your life if you’re critically sick or injured. But for less severe complaints, you may get faster and less expensive treatment by heading to an urgent care center.
Urgent care centers treat a wide variety of illnesses and injuries. They are good options when you need same-day care outside of normal office hours or when your doctor is not available.
Common reasons to visit an urgent care center include:
If an illness or injury is severe or if you need care immediately, the emergency room is the right choice. Emergency rooms are equipped and staffed to handle complex and critical care needs.
Common reasons to visit an emergency room include:
It's important to remember that you must go to an urgent care center within your plan medical group. Be sure to call your primary care physician (PCP) prior to your visit. If you are unable to reach your doctor during
business hours, please call Customer Care at 1-858-499-8300.
Outside of business hours and 24 hours on weekends, please call Sharp Nurse Connection® at 1-800-359-2002. During the COVID-19 outbreak, there may be times when our after-hours
nurse advice line directs you to your primary care physician's office for any medical questions or concerns. This is to ensure the quickest and best care possible when they’re experiencing high call volumes.
You can visit a convenient urgent care center near you. After receiving urgent care services, your PCP may want to see you when you return.
If your plan medical group is Sharp Rees-Stealy, you can check wait times before you hit the road. Sharp Rees-Stealy urgent care centers are open daily from 8 am to 8 pm.
If your plan medical group is Sharp Community Medical Group, you can schedule a virtual urgent care appointment.
Send a message to Customer Care, or call us at the phone number on the back of your Sharp Health Plan member ID card.
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