At your service

Contact Sharp Health Plan with questions on anything from paying a bill to signing up for health coverage. Consider us your personal health care assistant.

convention-center
  • Members
  • Brokers
  • Providers
  • Employers

Members

Members

Members card

Talk to a real person. We’re your neighbors so you can count on us to be accessible.

You can call us Monday through Friday, 8 a.m. to 6 p.m. Hours may change during holidays.

Toll-free
1.800.359.2002

Hearing and speech impaired can dial “711” or use the California Relay Service’s toll-free telephone numbers

Voice:
1.800.735.2922

Voz y TTY (teléfono de texto):
1.800.855.3000

Send us a message

For your protection, we don't recommend using email to send personal medical information. If you have questions that include personal details, like your medical history, please call your doctor directly.

Other ways to get in touch

Fax
619.740.8571

Email
customer.service@sharp.com


Sharp Nurse Connection
You can talk to a nurse 5 p.m. to 8 a.m., Monday to Friday, and 24 hours a day on Saturday and Sunday.


Local nurse phone
858.499.8300

Toll-free nurse phone
1.800.359.2002

Brokers

We're here to help you succeed.

You can call us Monday through Friday, 8 a.m. to 5 p.m. Hours may change during holidays. For general information or questions about quotes, rates, or materials: 858.499.8229 For member-specific information or questions:

Local
858.499.8300

Toll-free
1.800.359.2002

If you need hearing and speech impaired services, dial “711” or use the California Relay Service’s toll-free telephone numbers

Voice:
1.800.735.2922

Voz y TTY (teléfono de texto):
1.800.855.3000

Other ways to get in touch

Fax
858.499.8246

Email
commercial.sales@sharp.com

Voice
1.800.735.2922

Voz y TTY
(teléfono de texto)
1.800.855.3000

If you need hearing and speech impaired services, dial “711” or use the California Relay Service’s toll-free telephone numbers.

Brokers

Brokers card

We're here to help you succeed.

You can call us Monday through Friday, 8 a.m. to 5 p.m. Hours may change during holidays.

For general information or questions about quotes, rates, or materials:

 

For member-specific information or questions:

Toll-free
1.800.359.2002

Send us a message

For our members' protection, we don't recommend using email to send personal medical information.

Other ways to get in touch

Fax
858.499.8246

Email
commercial.sales@sharp.com

Voice
1.800.735.2922

Voz y TTY
(teléfono de texto)
1.800.855.3000

If you need hearing and speech impaired services, dial “711” or use the California Relay Service’s toll-free telephone numbers.

Providers

We're here to help you help your patients.

You can call us Monday through Friday, 8 a.m. to 5 p.m. Hours may change during holidays. For general information or questions about credentialing, contracting or provider relations Phone 858.499.8330 For information about eligibility, referrals, or claims Phone 858.499.8200 To register for access to online eligibility, referrals, and claims Phone 858.499.8352

Local

Toll-free

If you need Hearing and speech impaired can dial “711” or use the California Relay Service’s toll-free telephone numbers

Voice:
1.800.735.2922

Voz y TTY (teléfono de texto):
1.800.855.3000

Other ways to get in touch

Fax
858.499.8256

Email
provider.relations@sharp.com

Voice
1.800.735.2922

Voz y TTY
(teléfono de texto)
1.800.855.3000

If you need hearing and speech impaired services, dial “711” or use the California Relay Service’s toll-free telephone numbers.

Providers

Providers card

We're here to help you help your patients.

You can call us Monday through Friday, 8 a.m. to 5 p.m. Hours may change during holidays.

For general information or questions about credentialing, contracting or provider relations:

 

For information about eligibility, referrals, or claims:

 

To register for access to online eligibility, referrals, and claims:

 

Send us a message

For your patients' protection, we don't recommend using email to send personal medical information.

Other ways to get in touch

Fax
858.499.8256

Email
provider.relations@sharp.com

Voice
1.800.735.2922

Voz y TTY
(teléfono de texto)
1.800.855.3000

If you need hearing and speech impaired services, dial “711” or use the California Relay Service’s toll-free telephone numbers.

Employers

We know you’re committed to your workforce. That’s why we’re committed to you.

You can call us Monday through Friday, 8 a.m. to 5 p.m. Hours may change during holidays. For general information or questions about quotes, rates, or materials Phone 858.499.8229 For member-specific information or questions

Local
858.499.8300

Toll-free
1.800.359.2002

Voice:

Voz y TTY (teléfono de texto):

Other ways to get in touch

Fax
858.499.8246

Email
shp.employergroups@sharp.com

Employers

Employers card

We know you’re committed to your workforce. That’s why we’re committed to you.

You can call us Monday through Friday, 8 a.m. to 5 p.m. Hours may change during holidays.

For general information or questions about quotes, rates, or materials:

 

For member-specific information or questions:

Toll-free
1.800.359.2002

Send us a message

For your protection, we don't recommend using email to send personal medical information. If you have questions that include personal details, like your medical history, please call your doctor directly.

Other ways to get in touch

Fax
858.499.8246

Email
shp.employergroups@sharp.com

Members card

Members

Talk to a real person. We’re your neighbors so you can count on us to be accessible.

Brokers card

Brokers

We're here to help you succeed.

Talk to a nurse card

Talk to a nurse

You can talk to a nurse about your health anytime. During business hours, call your doctor's office. After hours, call Sharp Nurse Connection at 1.800.767.4277 from 5 p.m. – 8 a.m., Monday to Friday, and 24 hours on weekends.
Language assistance card

Language assistance

Get the interpretation services you need for clear communication. You can request an interpreter by calling us at least three days before a scheduled appointment at 858.499.8300
Providers card

Providers

We're here to help you help your patients.

Employers card

Employers

We know you’re committed to your workforce. That’s why we’re committed to you.

Got a general question?

You can call us Monday to Friday, 8 a.m. to 6 p.m. Hours may change during the holidays.

Local
858.499.8300

Toll-free
1.800.359.2002

Hearing and speech impaired can dial “711” or use the California Relay Service’s toll-free telephone numbers:

Voice:
1.800.735.2922

Voz y TTY (teléfono de texto):
1.800.855.3000

There are times when we are closed on certain days of the year. Please note our offices are closed on the following holidays.

Holiday Closure Date
Thanksgiving Holiday 11/23/2017
Christmas 12/26/2016
New Year's Day 1/1/2017
Memorial Day 5/29/2017
Independence Day  7/4/2017
Labor Day 9/4/2017


If your matter is a medical emergency, please dial 911. If it's not, please email Customer Care at customer.service@sharp.com and we'll get back to you. 

Visit our FAQ and get your questions answered.


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