At your service

Contact Sharp Health Plan to get answers on anything from paying a bill to signing up for coverage. Think of us as your personal health care assistant.

  • Members
  • Brokers
  • Providers
  • Employers

Members

Talk to a real person. We’re your neighbors, so you can count on us to be accessible. Call us at 1-858-499-8300.

You can call us Monday through Friday, 8 am to 6 pm. Hours may change during holidays.

Local
1-858-499-8300

Toll-free
1-800-359-2002

TTY/TDD users can dial 711 or use the California Relay Service’s toll-free phone numbers.

Voice:
1-800-735-2922

Voz y TTY (teléfono de texto):
1-800-855-3000

Other ways to
get in touch

Fax
1-619-740-8571

Email
customer.service@sharp.com

Send us a message ➜

For your protection, we don't recommend using email to send personal medical information. If you have questions that include personal details, like your medical history, please call your doctor directly.

Members

Members card

Talk to a real person. We’re your neighbors, so you can count on us to be accessible. Call us at 1-858-499-8300.

Customer Care

You can call us Monday through Friday, 8 am to 6 pm. Hours may change during holidays.

Local Toll-free
1-858-499-8300 1-800-359-2002

TTY/TDD users can dial 711 or use the California Relay Service’s toll-free phone numbers.

Voice: Voz y TTY (teléfono de texto):
1-800-735-2922 1-800-855-3000


Sharp Nurse Connection

You can talk to a nurse 5 pm to 8 am, Monday to Friday, and 24 hours a day on weekends by calling 1-800-359-2002.

Other ways to
get in touch

Fax
1-619-740-8571

Email
customer.service@sharp.com

Send us a message ➜

For your protection, we don't recommend using email to send personal medical information. If you have questions that include personal details, like your medical history, please call your doctor directly.

Brokers

We're here to help you succeed.

You can call us Monday through Friday, 8 am to 5 pm. Hours may change during holidays. For general information or questions about quotes, rates or materials: 1-858-499-8211 For member-specific information or questions:

Local
1-858-499-8211

Toll-free
1-800-359-2002

TTY/TDD users can dial 711 or use the California Relay Service’s toll-free phone numbers.

Voice:
1-800-735-2922

Voz y TTY (teléfono de texto):
1-800-855-3000

Other ways to
get in touch

Fax
1-858-499-8246

Email
IFP/broker contracting
ifpsales@sharp.com

Employer group plans
shp.commercialsales@sharp.com

Send us a message ➜


For our members' protection, we don't recommend using email to send personal medical information.

Brokers

Brokers card

We're here to help you succeed.

Contact us

You can call us Monday through Friday, 8 am to 5 pm. Hours may change during holidays.

For general information or questions about quotes, rates, or materials:

Individual and family plans
1-858-499-8211

Employer group plans
1-858-499-8009

Customer Care

For member-specific information or questions:

Local Toll-free
1-858-499-8300 1-800-359-2002

TTY/TDD users can dial 711 or use the California Relay Service’s toll-free phone numbers.

Voice: Voz y TTY (teléfono de texto):
1-800-735-2922 1-800-855-3000

Other ways to
get in touch

Fax
1-858-499-8246

Email
IFP/broker contracting
ifpsales@sharp.com

Employer group plans
shp.commercialsales@sharp.com

Send us a message ➜


For our members' protection, we don't recommend using email to send personal medical information.

Providers

We’re here to help you help your patients.

Provider Account Management: For general questions or provider portal registration, contact our Provider Account Management team. Phone: 1-858-499-8330 Fax: 1-858-303-9049 Credentialing: For credentialing inquiries about your application or credentialing status, contact our Credentialing team. Phone: 1-858-499-8100 Fax: 1-858-303-9062 Eligibility, referrals, or claims: Call our dedicated Customer Care provider line: Phone: 1-858-499-8200

Local

Toll-free

TTY/TDD users: dial 711 or use the California Relay Service’s toll-free phone numbers.

Voice:
1-800-735-2922

Voz y TTY (teléfono de texto):
1-800-855-3000

Other contacts 

Provider Rosters & Attestations:
SHP.ProviderAttestations&Rosters
@sharp.com


Provider Directories:
shp.directory@sharp.com

Send us a message ➜

For our members' protection, we don't recommend using email to send personal medical information.

 

Providers

Providers card

We’re here to help you help your patients.

Contact us

You can call us Monday through Friday, 8 am to 5 pm. Hours may change during holidays.

Provider Account Management:

For general questions or provider portal registration, contact our Provider Account Management team.

Email: provider.relations@sharp.com
Phone: 1-858-499-8330
Fax: 1-858-303-9049

Credentialing:

For credentialing inquiries about your application or credentialing status, contact our Credentialing team.

Email: shp.credentialing@sharp.com
Phone: 1-858-499-8100
Fax: 1-858-303-9062

Claims, eligibility and referrals:

For any claims, eligibility, or referral inquiries, contact our dedicated Customer Care team.

Email: customer.service@sharp.com
Phone: 1-858-499-8200
Fax: 1-619-740-8571

 

Other contacts 

Provider Rosters & Attestations:
SHP.ProviderAttestations&Rosters
@sharp.com


Provider Directories:
shp.directory@sharp.com

Send us a message ➜

For our members' protection, we don't recommend using email to send personal medical information.

 

Employers

We know you’re committed to your workforce. That’s why we’re committed to you.

You can call us Monday through Friday, 8 am to 5 pm. Hours may change during holidays. For general information or questions about quotes, rates or materials: 1-858-499-8009 For member-specific information or questions: 1-858-499-8300

Local
1-858-499-8009

Toll-free
1-800-359-2002

Voice:

Voz y TTY (teléfono de texto):

Other ways to
get in touch

Fax
1-858-499-8246

Email
shp.commercialsales@sharp.com

Send us a message ➜

For your employees' protection, we don't recommend using email to send personal medical information.

Employers

Employers card

We know you’re committed to your workforce. That’s why we’re committed to you.

Contact us

You can call us Monday through Friday, 8 am to 5 pm. Hours may change during holidays.

For general information or questions about quotes, rates or materials:

1-858-499-8009

Customer Care

For member-specific information or questions:

Local Toll-free
1-858-499-8300 1-800-359-2002

Other ways to
get in touch

Fax
1-858-499-8246

Email
shp.commercialsales@sharp.com

Send us a message ➜

For your employees' protection, we don't recommend using email to send personal medical information.

Members card

Members

Talk to a real person. We’re your neighbors, so you can count on us to be accessible. Call us at 1-858-499-8300.

Brokers card

Brokers

We're here to help you succeed.

Plans purchased through Covered California card

Plans purchased through Covered California

If you purchased your plan directly from Covered California, call toll-free 1-800-300-1506 (TTY is 1-888-889-4500). Or visit coveredca.com.
Language assistance card

Language assistance

Get the services you need. To request an interpreter, call 1‑858‑499‑8300 at least three days before your appointment.
Providers card

Providers

We’re here to help you help your patients.

Employers card

Employers

We know you’re committed to your workforce. That’s why we’re committed to you.

Got a general question?

Visit us

Message about in-office visits

At this time, the Sharp Health Plan office is not open to visitors due to coronavirus (COVID-19) restrictions. Thank you for your understanding as we work to ensure everyone remains healthy and safe.


Call us

Call us

You can call us Monday to Friday, 8 am to 6 pm. Hours may change during holidays — see below.

Local

1-858-499-8300

Toll-free

1-800-359-2002

TTY/TDD users can dial 711 or use the California Relay Service’s toll-free phone numbers.

Voice to TTY

1-800-735-2922

Voz y TTY (teléfono de texto)

1-800-855-3000


Our offices are closed on the following holidays in 2022:

Closure date Holiday
Jan. 1 New Year’s Day
Jan. 17 Martin Luther King Jr. Day
May 30 Memorial Day
July 4 Independence Day (observed)
Sept. 5 Labor Day
Nov. 24 Thanksgiving
Nov. 25 Day after Thanksgiving
Dec. 26 Christmas (observed)

Email us

Email us

You can send us an email at customer.service@sharp.com and we will get back to you.