COVID-19: Resources for your clients

We have answers to help protect you and your clients.

We appreciate your partnership. Here you will have news, updates and resources to help support your business during these challenging times.


Frequently asked questions about the COVID-19 vaccine.

When can members get the vaccine?

The County of San Diego is currently vaccinating individuals 12 and older. Individuals who are 12 to 17 years old are eligible to receive the Pfizer vaccine. Individuals 18 and older are authorized to receive any of the CDC-recommended vaccines. You do not need to contact your doctor before your appointment unless you have a specific medical question.

How can members get vaccinated?

Members can schedule an appointment at a San Diego County vaccination site. These vaccination sites use MyTurn, an online scheduling tool, and those eligible can also call 2-1-1 for help scheduling.

For the latest COVID-19 vaccine information, please visit Sharp HealthCare’s website.

CVS Pharmacy is now offering same-day appointment scheduling for the COVID-19 vaccine throughout San Diego County. Members can schedule an appointment here.

How can members who are homebound get the vaccine?

Sharp Health Plan and our plan medical groups are doing outreach to members who have been identified as homebound (or unable to leave their home due to illness or old age) to ensure that anyone who can't get to a COVID-19 vaccination site is still able to get vaccinated. If a member is homebound and their primary care physician or plan medical group has not reached out to them to schedule their COVID-19 vaccination, please have the member contact our Customer Care team so that we can assist them.

How can members replace a lost vaccination card?

Members can now show digital proof of vaccination. Members who were vaccinated in California can go to to access it. (We recommend the latest version of Chrome, Firefox, or Safari for the best experience.)

Members may also request proof of vaccination through the San Diego Immunization Registry (SDIR) by filling out the SDIR form. For more information, members can contact SDIR at 1-619-692-5656 or

Is the vaccine a covered benefit for members?

Yes. The vaccine is covered at $0 under members’ preventive care benefits.

Where can I learn more about the vaccine?

Please visit the county’s website and Sharp HealthCare’s website for up-to-date information about COVID-19 and the vaccine. You can also watch this short video of Dr. Wilma Wooten, the county’s Public Health Officer, answering commonly asked questions about the vaccine.

Screening, testing & treatment

$0 copays for COVID-19 screening, testing and treatment.

There are no copays for medically necessary COVID-19 screening and testing. We have also waived out-of-pocket costs for all COVID-19 diagnostic treatment received April 1, 2020 through June 30, 2021.

Visit our FAQ page below to find out more about testing.

Broker Alert - Covered California Extension

Broker news and alerts

Get the latest on COVID-19, including news on your clients’ prescriptions refills and copays.


COVID-19 resources for your member clients

The resources we’re providing your clients continue to change as the details around COVID-19 evolve. Take a look at the information we’ve shared.

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