We're pleased to introduce you to some of the members of our Account Management team. The Account Management
team works together to provide health insurance you can count on and the best service to you, our brokers and
our members. Their commitment to The Sharp Experience makes a difference across the Health Plan and in the lives
of everyone they serve.
Charlie Boon, Account Management Executive
What is your role at the Health Plan?
I have the pleasure of supporting our Large Group partners and their events, in all their varieties. I have
been with the Health Plan for six years.
What's the best part about being on the team?
I thoroughly enjoy the relationships (both internal and external) that I'm able to develop in this role.
What's your favorite thing to do or place to go in San Diego?
There is so much to do here in America's Finest City. You can't go wrong by enjoying activities at the beach.
Christopher Woods, Key Accounts Associate
What is your role at the Health Plan?
I service key accounts. I also submit contracted reports to CalPERS as well as assist in managing events for
Open Enrollment. I have been with Sharp Health Plan 10 years.
What's the best part about being on the team?
The best part is working with a great team who are committed to providing The Sharp Experience to both new
and existing members.
What's your favorite thing to do or place to go in San Diego?
Balboa Park – it has so much; the Zoo, the theaters, the train museum, and the Spanish Arts Village.
Daniel Roth, Account Associate
What is your role at the Health Plan?
I have been a dedicated member of the Sharp Health Plan team for over 10 years serving as an account
representative for both small and large group business. In this role, I partner closely with brokers and
employers to provide tailor-made solutions and exceptional expertise in the insurance industry.
What's the best part about being on the team?
I have a passion for fostering strong relationships and find the daily interactions with brokers and employer
groups to be the most rewarding aspects of the job.
What's your favorite thing to do or place to go in San Diego?
Outside of work, I love staying active in and around San Diego. In my free time, I enjoy activities such as
hiking, mountain biking, scuba diving, snowboarding, surfing and playing tennis or padel.
Ernesto Padilla, Small Group Account Manager
What is your role at the Health Plan?
My role consists of assisting group contacts and brokers with any group related questions that may arise.
I've been with Sharp Health Plan for a little over a year.
What's the best part about being on the team?
The best part is that the team is extremely helpful and the entire community that is involved with Sharp is
always willing to help me grow and excel in many ways.
What's your favorite thing to do or place to go in San Diego?
My favorite things to do in San Diego are exploring new restaurants and trying new coffee shops.
Joan Cooper, Mid-Market Account Manager
What is your role at the Health Plan?
I am a mid-market account manager who works with small and large group employers. My role is to build
relationships, retain accounts, and help grow membership. I have been at the health plan for over eight
years.
What's the best part about being on the team?
The best part of being on the account management team is all the wonderful people you meet and being able to
help our members better understand their benefits.
What's your favorite thing to do or place to go in San Diego?
I enjoy going on walks with my chocolate lab, Bella, and trying new restaurants in San Diego.
Katy Ottaviano-Leslie, Sr. Account Management Executive
What is your role at the Health Plan?
I manage the key account Book of Business for Sharp Health Plan. Part of that includes interacting with consulting firms, brokers, and employer groups' senior management to develop, grow, renew and manage commercial group insurance products, and retain
customers. Additionally, I function as lead for all commercial account management team members within the Health Plan. I have been with Sharp Health Plan for 11 years.
What's the best part about being on the team?
The best part of being on the Account Management team is getting to help people and working with amazing brokers and employers.
What's your favorite thing to do or place to go in San Diego?
I'm a native San Diegan and love taking my three dogs to the beach!
Marianne Leffert, Account Associate
What is your role at the Health Plan?
I am an Account Associate on the Small Group team maintaining small employer group accounts. I've been with
the Health Plan for six years.
What's the best part about being on the team?
The team I get to work with is amazing. I always feel supported in my role. I also love to learn about the
small employer groups throughout San Diego and the types of companies we have here.
What's your favorite thing to do or place to go in San Diego?
My favorite thing to do in San Diego is having a good beach day with my family and friends. All the beaches
here are unique in their own way and make for a different experience each time.
Yvonne Mascareno, Account Associate and Point of Service Concierge
What is your role at the Health Plan?
I deliver exceptional and proactive customer service to members, providers, and brokers by offering clear
answers to benefit plan questions, addressing claim inquiries, and explaining how the benefit plan
functions. I've been with the Health Plan for seven years.
What's the best part about being on the team?
The most rewarding aspect of being on the Account Management team is the chance to work together with other
departments.
What's your favorite thing to do or place to go in San Diego?
My favorite activity in San Diego is bike riding along the boardwalk.
Get in touch with the Account Management team
Contact your dedicated account management executive 8 am to 5 pm, Monday to Friday, and they'll be glad to
assist you.