High-quality care that’s always within reach

Alternative ways for you to access non‑emergency care.

Illnesses and accidents can happen at any time, which is why Sharp Health Plan offers several convenient ways for you to easily get the care you need. Here are a few ways you can access non-emergency care:

• Primary care visits

  It’s best to start with your primary care physician (PCP) as they may offer same-day, next-day or after-hours appointments including weekend and evening visits. Many providers also offer video and phone visits, also known as telehealth, which can save you a trip to the doctor’s office. Some plan medical groups offer telehealth services for certain medical conditions, and for certain follow-up appointments.

• TIP: Telehealth is also available for behavioral health appointments, with no referral needed for outpatient therapy with a provider in your network.

• Urgent care

  Urgent care centers treat a wide variety of illnesses and injuries. They are a good option for same-day care. Members must go to an urgent care center within their plan medical group.

• TIP: Sharp Community Medical Group and Sharp Rees-Stealy Medical Group now offer virtual urgent care. If you need to go in, you can make an appointment online. Members with Sharp Rees-Stealy can also check urgent care center wait times online.

• MinuteClinic^®

  Located inside select CVS Pharmacy^® stores, MinuteClinic provides convenient access to basic care from nurse practitioners and physician assistants. Available seven days a week, including evenings, members can use CVS’ clinic locator to find a location near them. 

• After-Hours Nurse Advice

  If it’s after hours or the weekend and you need medical advice, you can call Sharp Nurse Connection^® to talk about your illness or injury with a registered nurse. Members can call
  1-800-359-2002 from 5 pm – 8 am, Monday to Friday and 24 hours on weekends.
  
  During the COVID-19 pandemic, there may be times when our after-hours nurse advice line directs you to your PCP’s office for any medical questions or concerns. This is to ensure the quickest and best care possible when they’re experiencing high call volumes.

• Emergency Travel Services

  When traveling 100 miles or more away from home or in another country, our emergency travel services partner connects you to doctors, hospitals, pharmacies and other health care services. We also offer prescription assistance, referrals for interpretation and legal services, pre-trip information, as well as assistance with lost luggage, documents and personal belongings.