High-quality care that’s always within reach

Alternative ways for you to access non‑emergency care.

Illnesses and accidents can happen at any time, which is why Sharp Health Plan offers several convenient ways for you to easily get the care you need. Here are a few ways you can access non-emergency care:

• Primary care visits

  Your primary care physician may offer same-day, next-day or after-hours appointments. Contact their office to determine the best way to receive care. Their phone number is listed on the front of your Sharp Health Plan member ID card.

• Video and phone visits

  Many providers offer video and phone visits, also known as telehealth, which can save you a trip to the doctor’s office. Some plan medical groups offer telehealth services for certain medical conditions and certain follow-up appointments. Telehealth is also available for behavioral health appointments, with no referral needed for outpatient therapy with a provider in your network.

• Urgent care

  Urgent care centers treat a wide variety of illnesses and injuries and are a good option for same-day care. Contact your primary care physician to see if an urgent care visit is needed. If your plan medical group is Sharp Community, Sharp Rees-Stealy or Rady Children’s Health Network, you can look up urgent care wait times online. Virtual urgent care is also offered through Sharp Community and Sharp Rees-Stealy.

• MinuteClinic^®

  Located inside select CVS Pharmacy^® stores, MinuteClinic provides convenient access to basic care from nurse practitioners and physician assistants. Available seven days a week, including evenings, members can use CVS’ clinic locator to find a location near them. 

• After-Hours Nurse Advice

  If it’s after hours or the weekend and you need medical advice, you can call Sharp Nurse Connection^® to talk about your illness or injury with a registered nurse. Members can call 1‑800‑359‑2002 from 5 pm – 8 am, Monday to Friday and 24 hours on weekends.

• Emergency Travel Services

  When traveling 100 miles or more away from home or in another country, our emergency travel services partner connects you to doctors, hospitals, pharmacies and other health care services. We also offer prescription assistance, referrals for interpretation and legal services, pre-trip information, as well as assistance with lost luggage, documents and personal belongings.