FOR RELEASE ON NOVEMBER 8, 2021

Sharp Health Plan rated 5 out of 5 stars by Covered California for 2022

San Diego-based Sharp Health Plan is also the highest member-rated health plan in California for the seventh year in a row

SAN DIEGO — Sharp Health Plan, a nonprofit, locally based health plan serving San Diegans of all ages, achieved an overall rating of 5 out of 5 stars from Covered California™ for 2022, and was the only health plan to achieve a 5-star members’ care experience rating. Sharp Health Plan is also the highest member-rated health plan in California for the seventh year in a row.

“These recognitions are a testament to Sharp Health Plan’s long-standing commitment to deliver high-quality and affordable coverage to San Diegans,” said Melissa Hayden Cook, president and chief executive officer of Sharp Health Plan.

These honors build on Sharp Health Plan’s national, statewide and local recognitions, including:

  • 5 out of 5 stars from Covered California for 2022 and the only health plan to achieve a 5 star members’ care experience1
  • Highest member-rated health plan in California for the seventh year in a row2, with the highest member ratings for health care, personal doctor and specialist among reporting California health plans3
  • One of the highest rated health plans in the nation with a rating of 4.5 out of 5 in the National Committee for Quality Assurance’s (NCQA) Private Health Insurance Plan Ratings 2020–214
  • 5 out of 5 stars from the Office of the Patient Advocate for overall patient experience for 2020–215
  • Best Insurance Provider in the 2021 San Diego’s Best Union-Tribune Readers Poll6

“We are deeply committed to connecting San Diegans with high-quality health coverage,” says Hayden Cook. “With Covered California’s Open Enrollment happening now, we encourage all San Diegans to get health insurance, and to evaluate the quality of their health plan and its network.”

Covered California offers its rating system to help consumers compare and shop for individual and family plans. These ratings play an important role in helping Californians get better care at affordable prices.

This year, Sharp Health Plan is offering individual and family plans through Covered California for as low as $0 a month, based on eligibility. Visit sharphealthplan.com/our-plans to learn more about Sharp Health Plan’s plan offerings, or see a complete list of honors and quality ratings for Sharp Health Plan.

About Sharp Health Plan

Sharp Health Plan is a locally based, nonprofit health plan that has been serving San Diegans for almost 30 years. With 145,000 members, Sharp Health Plan offers San Diegans access to high-quality and affordable health insurance through their individual and family plans, commercial group plans, and Medicare plans. They continue to be recognized nationally and locally for their award-winning healthcare for San Diegans of all ages. Visit sharphealthplan.com to learn more.

About NCQA

NCQA is a private, nonprofit organization dedicated to improving health care quality. NCQA accredits and certifies a wide range of health care organizations. It also recognizes clinicians and practices in key areas of performance. NCQA’s Healthcare Effectiveness Data and Information Set (HEDIS®) is the most widely used performance measurement tool in health care. NCQA’s website (ncqa.org) contains information to help consumers, employers and others make more-informed health care choices. NCQA can be found online at ncqa.org, on Twitter @ncqa, on Facebook at facebook.com/NCQA.org/ and on LinkedIn at linkedin.com/company/ncqa.

Media Contact

John Cihomsky
Sharp HealthCare Public Relations and Communications
john.cihomsky@sharp.com | 1-858-499-4117 Office | 1-760-525-0671 Mobile

1 CMS scores qualified health plans (QHPs) offered through the Exchanges using the Quality Rating System (QRS) based on third-party validated clinical measure data and QHP Enrollee Survey responses. CMS calculates ratings yearly on a 5-star scale. QHP issuers work with HHS-approved survey vendors that independently conduct the survey each year. QRS ratings and QHP Enrollee Survey results may change from year to year.

2 Among reporting CA plans. Based on 2015 - 2021 NCQA Quality Compass CAHPS results. Quality Compass is a registered trademark of the Agency for Healthcare Research and Quality (AHRQ).

3,4 The source for this data is Quality Compass® 2021 and is used with the permission of the NCQA. Quality Compass® 2021 includes certain CAHPS® data. Any data display, analysis, interpretation or conclusion based on these data is solely that of the authors, and NCQA specifically disclaims responsibility for any such display, analysis, interpretation or conclusion. Quality Compass® is a registered trademark of NCQA. CAHPS® is a registered trademark of the AHRQ. Sharp Health Plan achieved the following summary ratings (9+10):64.73 for Rating of the Health Plan compared to the California all LOBs average (excluding PPOs & EPOs) of 50.74; 69.47 for Rating of Health Care compared to the California all LOBs average (excluding PPOs & EPOs) of 56.87; 75.69 for Rating of Personal Doctor compared to the California all LOBs average (excluding PPOs & EPOs) of 65.86; and 76.15 for Rating of Specialist compared to the California all LOBs average (excluding PPOs &EPOs) of 68.84.

5 The source for data contained in this publication is Quality Compass® 2021 and is used with the permission of the National Committee for Quality Assurance (NCQA). Quality Compass® 2021 includes certain Consumer Assessment of Healthcare Providers and Systems (CAHPS®) data. Any data display, analysis, interpretation, or conclusion based on these data is solely that of the authors, and NCQA specifically disclaims responsibility for any such display, analysis, interpretation, or conclusion. Quality Compass is a registered trademark of NCQA. CAHPS® is a registered trademark of the Agency for Healthcare Research and Quality (AHRQ).

6 Voted ‘Best Insurance Provider’ in the 2021 San Diego Union Tribune SD Best Readers Poll.