Contact us

Talk to a real person. We’re your neighbors, so you can count on us to be accessible. Call us at 1-858-499-8300.

You can call us Monday through Friday, 8 am to 6 pm. Hours may change during holidays.

Local
1-858-499-8300

Toll-free
1-800-359-2002

TTY/TDD users can dial 711 or use the California Relay Service’s toll-free phone numbers.

Voice:
1-800-735-2922

Voz y TTY (teléfono de texto):
1-800-855-3000

Other ways to
get in touch

Fax
1-619-740-8571

Email
customer.service@sharp.com

Send us a message ➜

For your protection, we don't recommend using email to send personal medical information. If you have questions that include personal details, like your medical history, please call your doctor directly.

Learn how to download and install the Sharp Health Plan app.

We're here to help you succeed.

You can call us Monday through Friday, 8 am to 5 pm. Hours may change during holidays. For general information or questions about quotes, rates or materials: 1-858-499-8211 For member-specific information or questions:

Local
1-858-499-8211

Toll-free
1-800-359-2002

TTY/TDD users can dial 711 or use the California Relay Service’s toll-free phone numbers.

Voice:
1-800-735-2922

Voz y TTY (teléfono de texto):
1-800-855-3000

Other ways to
get in touch

Fax
1-858-499-8246

Email
IFP/broker contracting
ifpsales@sharp.com

Employer group plans
shp.commercialsales@sharp.com

Send us a message ➜

For our members' protection, we don't recommend using email to send personal medical information.

We’re here to help you help your patients.

Provider Account Management: For general questions or provider portal registration, contact our Provider Account Management team. Phone: 1-858-499-8330 Fax: 1-858-303-9049 Credentialing: For credentialing inquiries about your application or credentialing status, contact our Credentialing team. Phone: 1-858-499-8100 Fax: 1-858-303-9062 Eligibility, referrals, or claims: Call our dedicated Customer Care provider line: Phone: 1-858-499-8200

Local

Toll-free

TTY/TDD users: dial 711 or use the California Relay Service’s toll-free phone numbers.

Voice:
1-800-735-2922

Voz y TTY (teléfono de texto):
1-800-855-3000

Other contacts

Need to register for the provider portal?
Find your site administrator

Provider rosters & attestations:
SHP.ProviderAttestations&Rosters
@sharp.com

Provider directories:
shp.directory@sharp.com

Behavioral health:
Provider services (General inquiries): 1-844-483-9013

Claims and Authorizations: 1-844-483-9013

Sign up for the Optum Provider Express Portal

Send us a message ➜

For our members' protection, we don't recommend using email to send personal medical information.

 

We know you’re committed to your workforce. That’s why we’re committed to you.

You can call us Monday through Friday, 8 am to 5 pm. Hours may change during holidays. For general information or questions about quotes, rates or materials: 1-858-499-8009 For member-specific information or questions: 1-858-499-8300

Local
1-858-499-8009

Toll-free
1-800-359-2002

Voice:

Voz y TTY (teléfono de texto):

Other ways to
get in touch

Fax
1-858-499-8246

Email
shp.commercialsales@sharp.com

Send us a message ➜

For your employees' protection, we don't recommend using email to send personal medical information.