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At your service

Contact Sharp Health Plan to get answers on anything from paying a bill to signing up for coverage. Think of us as your personal health care assistant.

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  • Members
  • Brokers
  • Providers
  • Employers
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Members

Talk to a real person. We’re your neighbors so you can count on us to be accessible.

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Brokers card

Brokers

We're here to help you succeed.

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Providers card

Providers

Were here to help you help your patients.

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Employers card

Employers

We know you’re committed to your workforce. That’s why we’re committed to you.

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Members

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Members

Members card

Talk to a real person. We’re your neighbors, so you can count on us to be accessible. Call us at 1-858-499-8300.

You can call us Monday through Friday, 8 am to 6 pm. Hours may change during holidays.

Local
1-858-499-8300

Toll-free
1-800-359-2002

TTY/TDD users can dial 711 or use the California Relay Service’s toll-free phone numbers.

Voice:
1-800-735-2922

Voz y TTY (teléfono de texto):
1-800-855-3000

Send us a message

For your protection, we don't recommend using email to send personal medical information. If you have questions that include personal details, like your medical history, please call your doctor directly.

Other ways to get in touch

Fax
1-619-740-8571

Email
customer.service@sharp.com

Sharp Nurse Connection
You can talk to a nurse 5 pm to 8 am, Monday to Friday, and 24 hours a day on weekends. 1-800-359-2002

During the COVID-19 outbreak, you may be directed to your primary care doctor. This is to ensure the quickest and best care possible when the nurse advice line is experiencing high call volumes.

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Brokers

We're here to help you succeed.

You can call us Monday through Friday, 8 am to 5 pm. Hours may change during holidays. For general information or questions about quotes, rates, or materials: 1-858-499-8211 For member-specific information or questions:

Local
1-858-499-8211

Toll-free
1-800-359-2002

TTY/TDD users can dial 711 or use the California Relay Service’s toll-free phone numbers.

Voice:
1-800-735-2922

Voz y TTY (teléfono de texto):
1-800-855-3000

Other ways to get in touch

Fax
1-858-499-8246

Email
IFP/broker contracting
ifpsales@sharp.com

Employer group plans
shp.commercialsales@sharp.com
 

Voice to TTY
1-800-735-2922

Voz y TTY (teléfono de texto)
1-800-855-3000

TTY/TDD users can dial 711 or use the California Relay Service’s toll-free phone numbers.

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Brokers

Brokers card

We're here to help you succeed.

You can call us Monday through Friday, 8 am to 5 pm. Hours may change during holidays.

For general information or questions about quotes, rates, or materials:

Individual and family plans
1-858-499-8211

Employer group plans
1-858-499-8009

For member-specific information or questions:

Local
1-858-499-8300

Toll-free
1-800-359-2002

Send us a message

For our members' protection, we don't recommend using email to send personal medical information.

Other ways to get in touch

Fax
1-858-499-8246

Email
IFP/broker contracting
ifpsales@sharp.com

Employer group plans
shp.commercialsales@sharp.com
 

Voice to TTY
1-800-735-2922

Voz y TTY (teléfono de texto)
1-800-855-3000

TTY/TDD users can dial 711 or use the California Relay Service’s toll-free phone numbers.

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Providers

We’re here to help you help your patients.

You can call us Monday through Friday, 8 am to 5 pm. Hours may change during holidays. For general information or questions about credentialing, contracting or provider relations Phone 1-858-499-8330 For information about eligibility, referrals, or claims Phone 1-858-499-8200 To register for access to online eligibility, referrals, and claims Phone 1-858-499-8352

Local

Toll-free

TTY/TDD users: dial 711 or use the California Relay Service’s toll-free phone numbers.

Voice:
1-800-735-2922

Voz y TTY (teléfono de texto):
1-800-855-3000

Other ways to get in touch

Fax
1-858-408-9444

Email
provider.relations@sharp.com
 

Voice to TTY
1-800-735-2922

Voz y TTY
(teléfono de texto)
1-800-855-3000

TTY/TDD users can dial 711 or use the California Relay Service’s toll-free phone numbers.

LESS OPTIONS -

Providers

Providers card

We’re here to help you help your patients.

You can call us Monday through Friday, 8 am to 5 pm. Hours may change during holidays.

For general information or questions about credentialing, contracting or provider relations:

1-858-499-8330

 

For information about eligibility, referrals, or claims:

1-858-499-8200

 

To register for access to online eligibility, referrals, and claims:

1-858-499-8330

 

Send us a message

For your patients’ protection, we don’t recommend using email to send personal medical information.

Other ways to get in touch

Fax
1-858-408-9444

Email
provider.relations@sharp.com
 

Voice to TTY
1-800-735-2922

Voz y TTY
(teléfono de texto)
1-800-855-3000

TTY/TDD users can dial 711 or use the California Relay Service’s toll-free phone numbers.

LESS OPTIONS -

Employers

We know you’re committed to your workforce. That’s why we’re committed to you.

You can call us Monday through Friday, 8 am to 5 pm. Hours may change during holidays. For general information or questions about quotes, rates or materials: 1-858-499-8009 For member-specific information or questions: 1-858-499-8300

Local
1-858-499-8009

Toll-free
1-800-359-2002

Voice:

Voz y TTY (teléfono de texto):

Other ways to get in touch

Fax
1-858-499-8246

Email
shp.commercialsales@sharp.com

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Employers

Employers card

We know you’re committed to your workforce. That’s why we’re committed to you.

You can call us Monday through Friday, 8 am to 5 pm. Hours may change during holidays.

For general information or questions about quotes, rates or materials:

1-858-499-8009 

 

For member-specific information or questions:

Local
1-858-499-8300  

Toll-free
1-800-359-2002 

Send us a message

For your protection, we don't recommend using email to send personal medical information. If you have questions that include personal details, like your medical history, please call your doctor directly.

Other ways to get in touch

Fax
1-858-499-8246

Email
shp.commercialsales@sharp.com

LESS OPTIONS -
Members card

Members

Talk to a real person. We’re your neighbors, so you can count on us to be accessible. Call us at 1-858-499-8300.

MORE OPTIONS +
Brokers card

Brokers

We're here to help you succeed.

MORE OPTIONS +
Plans purchased through Covered CA card

Plans purchased through Covered CA

If you purchased your plan directly from Covered California, call toll-free 1-800-300-1506 (TTY is 1-888-889-4500). Or visit coveredca.com.
Visit the website
Language assistance card

Language assistance

Get the services you need. To request an interpreter, call 1‑858‑499‑8300 at least three days before your appointment.
Get assistance
Providers card

Providers

We’re here to help you help your patients.

MORE OPTIONS +
Employers card

Employers

We know you’re committed to your workforce. That’s why we’re committed to you.

MORE OPTIONS +

Got a general question?

Visit us

Message about in-office visits

At this time, the Sharp Health Plan office is not open to visitors due to coronavirus (COVID-19) restrictions. Thank you for your understanding as we work to ensure everyone remains healthy and safe.

Call us

Call us

You can call us Monday to Friday, 8 am to 6 pm. Hours may change during holidays — see below.

Local
1-858-499-8300

Toll-free
1-800-359-2002

TTY/TDD users can dial 711 or use the California Relay Service’s toll-free phone numbers.

Voice to TTY
1-800-735-2922

Voz y TTY (teléfono de texto)
1-800-855-3000

Our offices are closed on the following holidays in 2020:

Closure dateHoliday
January 1New Year’s Day
January 20Martin Luther King Jr. Day
May 25Memorial Day
July 3Independence Day (observed)
September 7Labor Day
November 26Thanksgiving
November 27Day after Thanksgiving
December 25Christmas
Email us

Email us

You can send us an email at customer.service@sharp.com and we will get back to you.