At your service

Contact Sharp Health Plan to get answers on anything from paying a bill to signing up for coverage. Think of us as your personal health care assistant.

San Diego Convention Center
  • Members
  • Brokers
  • Providers
  • Employers

Members

Members

Members card

Talk to a real person. We’re your neighbors, so you can count on us to be accessible. Call us at 1-858-499-8300.

You can call us Monday through Friday, 8 am to 6 pm. Hours may change during holidays.

TTY/TDD users can dial 711 or use the California Relay Service’s toll-free phone numbers.

Voice:
1-800-735-2922

Voz y TTY (teléfono de texto):
1-800-855-3000

Send us a message

For your protection, we don't recommend using email to send personal medical information. If you have questions that include personal details, like your medical history, please call your doctor directly.

Other ways to get in touch

Fax
1-619-740-8571

Email
customer.service@sharp.com


Sharp Nurse Connection
You can talk to a nurse 5 pm to 8 am, Monday to Friday, and 24 hours a day on Saturday and Sunday.


Toll-free nurse phone
1-800-359-2002

 

Brokers

We're here to help you succeed.

You can call us Monday through Friday, 8 am to 5 pm. Hours may change during holidays. For general information or questions about quotes, rates, or materials: 1-858-499-8211 For member-specific information or questions:

Local
1-858-499-8211

Toll-free
1-800-359-2002

TTY/TDD users can dial 711 or use the California Relay Service’s toll-free phone numbers.

Voice:
1-800-735-2922

Voz y TTY (teléfono de texto):
1-800-855-3000

Other ways to get in touch

Fax
1-858-499-8246

Email
IFP/broker contracting
ifpsales@sharp.com

Employer group plans
shp.commercialsales@sharp.com
 

Voice to TTY
1-800-735-2922

Voz y TTY (teléfono de texto)
1-800-855-3000

TTY/TDD users can dial 711 or use the California Relay Service’s toll-free phone numbers.

Brokers

Brokers card

We're here to help you succeed.

You can call us Monday through Friday, 8 am to 5 pm. Hours may change during holidays.

For general information or questions about quotes, rates, or materials:

Individual and family plans
1-858-499-8211

Employer group plans
1-858-499-8009

For member-specific information or questions:

Send us a message

For our members' protection, we don't recommend using email to send personal medical information.

Other ways to get in touch

Fax
1-858-499-8246

Email
IFP/broker contracting
ifpsales@sharp.com

Employer group plans
shp.commercialsales@sharp.com
 

Voice to TTY
1-800-735-2922

Voz y TTY (teléfono de texto)
1-800-855-3000

TTY/TDD users can dial 711 or use the California Relay Service’s toll-free phone numbers.

Providers

We’re here to help you help your patients.

You can call us Monday through Friday, 8 am to 5 pm. Hours may change during holidays. For general information or questions about credentialing, contracting or provider relations Phone 1-858-499-8330 For information about eligibility, referrals, or claims Phone 1-858-499-8200 To register for access to online eligibility, referrals, and claims Phone 1-858-499-8352

Local

Toll-free

TTY/TDD users: dial 711 or use the California Relay Service’s toll-free phone numbers.

Voice:
1-800-735-2922

Voz y TTY (teléfono de texto):
1-800-855-3000

Other ways to get in touch

Fax
1-858-408-9444

Email
provider.relations@sharp.com
 

Voice to TTY
1-800-735-2922

Voz y TTY
(teléfono de texto)
1-800-855-3000

TTY/TDD users can dial 711 or use the California Relay Service’s toll-free phone numbers.

Providers

Providers card

We’re here to help you help your patients.

You can call us Monday through Friday, 8 am to 5 pm. Hours may change during holidays.

For general information or questions about credentialing, contracting or provider relations:

 

For information about eligibility, referrals, or claims:

 

To register for access to online eligibility, referrals, and claims:

 

Send us a message

For your patients’ protection, we don’t recommend using email to send personal medical information.

Other ways to get in touch

Fax
1-858-408-9444

Email
provider.relations@sharp.com
 

Voice to TTY
1-800-735-2922

Voz y TTY
(teléfono de texto)
1-800-855-3000

TTY/TDD users can dial 711 or use the California Relay Service’s toll-free phone numbers.

Employers

We know you’re committed to your workforce. That’s why we’re committed to you.

You can call us Monday through Friday, 8 am to 5 pm. Hours may change during holidays. For general information or questions about quotes, rates or materials: 1-858-499-8009 For member-specific information or questions: 1-858-499-8300

Local
1-858-499-8009

Toll-free
1-800-359-2002

Voice:

Voz y TTY (teléfono de texto):

Other ways to get in touch

Fax
1-858-499-8246

Email
shp.commercialsales@sharp.com

Employers

Employers card

We know you’re committed to your workforce. That’s why we’re committed to you.

You can call us Monday through Friday, 8 am to 5 pm. Hours may change during holidays.

For general information or questions about quotes, rates or materials:

 

For member-specific information or questions:

Local
1-858-499-8300  

Toll-free
1-800-359-2002 

Send us a message

For your protection, we don't recommend using email to send personal medical information. If you have questions that include personal details, like your medical history, please call your doctor directly.

Other ways to get in touch

Fax
1-858-499-8246

Email
shp.commercialsales@sharp.com

Members card

Members

Talk to a real person. We’re your neighbors, so you can count on us to be accessible. Call us at 1-858-499-8300.

Brokers card

Brokers

We're here to help you succeed.

Plans purchased through Covered CA card

Plans purchased through Covered CA

If you purchased your plan directly from Covered CA call toll-free 1-800-300-1506. TTY is 1-888-889-4500. Or visit the website.
Language assistance card

Language assistance

Get the services you need. To request an interpreter, call 1‑858‑499‑8300 at least three days before your appointment.
Providers card

Providers

We’re here to help you help your patients.

Employers card

Employers

We know you’re committed to your workforce. That’s why we’re committed to you.

Got a general question?

Call us

Call us.

You can call us Monday to Friday, 8 am to 6 pm. Hours may change during holidays — see below.

Local
1-858-499-8300

Toll-free
1-800-359-2002

TTY/TDD users can dial 711 or use the California Relay Service’s toll-free phone numbers.

Voice to TTY
1-800-735-2922

Voz y TTY (teléfono de texto)
1-800-855-3000

Our offices are closed on the following holidays:

Closure dateHoliday
Jan. 1, 2020New Year’s Day
May 27, 2019Memorial Day
July 4, 2019Independence Day
Sept. 2, 2019Labor Day
Nov. 28, 2019Thanksgiving
Nov. 29, 2019Day after Thanksgiving
Dec. 25, 2019Christmas

Visit us

Visit us.

We are open from Monday to Friday, 8 am to 5 pm, excluding holidays (see above). Please note that our office hours are different from our phone hours.

Sharp Health Plan
8520 Tech Way, Suite 200
San Diego, CA 92123


Email us

Email us.

You can send us an email at customer.service@sharp.com and we will get back to you.