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At your service

Contact Sharp Health Plan to get answers on anything from paying a bill to signing up for coverage. Think of us as your personal health care assistant.

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  • Members
  • Brokers
  • Providers
  • Employers
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Members

Talk to a real person. We’re your neighbors so you can count on us to be accessible.

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Brokers

We're here to help you succeed.

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Providers card

Providers

We're here to help you help your patients.

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Employers card

Employers

We know you’re committed to your workforce. That’s why we’re committed to you.

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Members

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Members

Members card

Talk to a real person. We’re your neighbors, so you can count on us to be accessible. Call us at 1-858-499-8300.

You can call us Monday through Friday, 8 am to 6 pm. Hours may change during holidays.

Local
1-858-499-8300

Toll-free
1-800-359-2002

TTY/TDD users can dial 711 or use the California Relay Service’s toll-free phone numbers.

Voice:
1-800-735-2922

Voz y TTY (teléfono de texto):
1-800-855-3000

Send us a message

For your protection, we don't recommend using email to send personal medical information. If you have questions that include personal details, like your medical history, please call your doctor directly.

Other ways to get in touch

Fax
1-619-740-8571

Email
customer.service@sharp.com


Sharp Nurse Connection
You can talk to a nurse 5 pm to 8 am, Monday to Friday, and 24 hours a day on Saturday and Sunday.


Toll-free nurse phone
1-800-359-2002

 

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Brokers

We're here to help you succeed.

You can call us Monday through Friday, 8 am to 5 pm. Hours may change during holidays. For general information or questions about quotes, rates, or materials: 1-858-499-8009 For member-specific information or questions:

Local
1-858-499-8300

Toll-free
1-800-359-2002

TTY/TDD users can dial 711 or use the California Relay Service’s toll-free phone numbers.

Voice:
1-800-735-2922

Voz y TTY (teléfono de texto):
1-800-855-3000

Other ways to get in touch

Fax
1-858-499-8246

Email
commercial.sales@sharp.com

Voice
1-800-735-2922

Voz y TTY
(teléfono de texto)
1-800-855-3000

TTY/TDD users can dial 711 or use the California Relay Service’s toll-free phone numbers.

LESS OPTIONS -

Brokers

Brokers card

We're here to help you succeed.

You can call us Monday through Friday, 8 am to 5 pm. Hours may change during holidays.

For general information or questions about quotes, rates, or materials:

1-858-499-8009

 

For member-specific information or questions:

Local
1-858-499-8300

Toll-free
1-800-359-2002

Send us a message

For our members' protection, we don't recommend using email to send personal medical information.

Other ways to get in touch

Fax
1-858-499-8246

Email
commercial.sales@sharp.com

Voice
1-800-735-2922

Voz y TTY
(teléfono de texto)
1-800-855-3000

TTY/TDD users can dial 711 or use the California Relay Service’s toll-free phone numbers.

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Providers

We're here to help you help your patients.

You can call us Monday through Friday, 8 am to 5 pm. Hours may change during holidays. For general information or questions about credentialing, contracting or provider relations Phone 1-858-499-8330 For information about eligibility, referrals, or claims Phone 1-858-499-8300 To register for access to online eligibility, referrals, and claims Phone 1-858-499-8352

Local

Toll-free

TTY/TDD users can dial 711 or use the California Relay Service’s toll-free phone numbers.

Voice:
1-800-735-2922

Voz y TTY (teléfono de texto):
1-800-855-3000

Other ways to get in touch

Fax
1-858-408-9444

Email
provider.relations@sharp.com

Voice
1-800-735-2922

Voz y TTY
(teléfono de texto)
1-800-855-3000 

TTY/TDD users can dial 711 or use the California Relay Service’s toll-free phone numbers.

LESS OPTIONS -

Providers

Providers card

We're here to help you help your patients.

You can call us Monday through Friday, 8 am to 5 pm. Hours may change during holidays.

For general information or questions about credentialing, contracting or provider relations:

1-858-499-8330

 

For information about eligibility, referrals, or claims:

1-858-499-8300

 

To register for access to online eligibility, referrals, and claims:

1-858-499-8330

 

Send us a message

For your patients' protection, we don't recommend using email to send personal medical information.

Other ways to get in touch

Fax
1-858-408-9444

Email
provider.relations@sharp.com

Voice
1-800-735-2922

Voz y TTY
(teléfono de texto)
1-800-855-3000 

TTY/TDD users can dial 711 or use the California Relay Service’s toll-free phone numbers.

LESS OPTIONS -

Employers

We know you’re committed to your workforce. That’s why we’re committed to you.

You can call us Monday through Friday, 8 am to 5 pm. Hours may change during holidays. For general information or questions about quotes, rates, or materials Phone 1-858-499-8229 For member-specific information or questions

Local
1-858-499-8300

Toll-free
1-800-359-2002

Voice:

Voz y TTY (teléfono de texto):

Other ways to get in touch

Fax
1-858-499-8246

Email
shp.employergroups@sharp.com

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Employers

Employers card

We know you’re committed to your workforce. That’s why we’re committed to you.

You can call us Monday through Friday, 8 am to 5 pm. Hours may change during holidays.

For general information or questions about quotes, rates, or materials:

1-858-499-8229 

 

For member-specific information or questions:

Local
1-858-499-8300  

Toll-free
1-800-359-2002 

Send us a message

For your protection, we don't recommend using email to send personal medical information. If you have questions that include personal details, like your medical history, please call your doctor directly.

Other ways to get in touch

Fax
1-858-499-8246

Email
shp.employergroups@sharp.com

LESS OPTIONS -
Members card

Members

Talk to a real person. We’re your neighbors, so you can count on us to be accessible. Call us at 1-858-499-8300.

MORE OPTIONS +
Brokers card

Brokers

We're here to help you succeed.

MORE OPTIONS +
Plans purchased through Covered CA card

Plans purchased through Covered CA

If you purchased your plan directly from Covered CA call toll-free 1-800-300-1506. TTY is 1-888-889-4500. Or visit the website.
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Language assistance card

Language assistance

Get the services you need. To request an interpreter, call 1‑858‑499‑8300 at least three days before your appointment.
Get assistance
Providers card

Providers

We're here to help you help your patients.

MORE OPTIONS +
Employers card

Employers

We know you’re committed to your workforce. That’s why we’re committed to you.

MORE OPTIONS +

Got a general question?

You can call us Monday to Friday, 8 am to 6 pm.
Hours may change during holidays.

Local
1-858-499-8300

Toll-free
1-800-359-2002

TTY/TDD users can dial 711 or use the California Relay Service’s toll-free phone numbers.

Voice:
1-800-735-2922

Voz y TTY (teléfono de texto):
1-800-855-3000

Please note that our offices are closed on the following holidays:

Holiday  Closure Date
New Year's Day 1/1/2019
Memorial Day 5/27/2019
Independence Day 7/4/2019
Labor Day 9/2/2019
Thanksgiving  11/28/2019
Day after Thanksgiving 11/29/2019
Christmas 12/25/2019


If your matter is a medical emergency, please dial 911. If it's not, please email Customer Care at customer.service@sharp.com and we'll get back to you. 

Visit our FAQ and get your questions answered.


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