Quick tips for a successful open enrollment

Everything you need to know about this year’s open enrollment.

We wanted to share some helpful information to ensure a successful open enrollment for you, our valued partners, and your clients who are already enrolled in an Individual and Family Plan (IFP) with Sharp Health Plan or signing up for the first time.

Key selling points for our IFP plans

  • Sharp Health Plan has been connecting San Diegans of all ages to high-quality and affordable health insurance for the past 30 years. More about us ➜
  • Sharp Health Plan is the highest member-rated commercial health plan in San Diego, and we’re rated 4 out of 5 stars by Covered California™. We were also voted Best Health Insurance in San Diego by the Union-Tribune Readers Poll and San Diego Magazine. See all our honors and awards ➜
  • Sharp Health Plan provides the most affordable access to Sharp HealthCare through Covered California, including Sharp Community Medical Group, Sharp Rees-Stealy Medical Group, and Sharp hospitals. Choose high-quality, affordable coverage ➜
  • Sharp Health Plan’s Silver and Bronze plans have some of the lowest rates in the region, with plans as low as $0 a month for those who qualify. Check eligibility ➜
  • We partner with Magellan Healthcare, Inc.* to offer members best-in-class mental health and substance use disorder services. This exciting new partnership has increased the mental health and substance use disorder provider network for our members, connecting them with 24/7 access to personalized, evidence-based digital tools, wellness resources, and more.
  • We're excited to offer members a new Sharp Health Plan online account with improved self-service tools that were designed to better connect them with their coverage. Plus, it's available on any device, including desktop and mobile.

Important reminders for off-exchange clients

  • Applications can be completed on our website, by fax or mail. Applying online is recommended for the fastest processing.
  • The Inflation Reduction Act has extended the increased and expanded financial help that was initially approved as part of the American Rescue Plan. This extension ensures the availability of expanded financial help through the end of 2025. Even if they haven’t qualified for financial assistance in the past, we recommend checking the Covered California website to see if your off‑exchange clients may qualify this year.


Premium payment reminders for new clients

We must receive your client’s first premium payment in full by the 25th of the month before their new coverage starts. If full payment is not received by then, they will need to submit a new application.

We offer several convenient payment options for your clients:

By phone

8 am to 6 pm, Monday to Friday

By mail

Sharp Health Plan
PO Box 57248
Los Angeles CA 90074-7248

Additional resources at your fingertips

We’re here to support you through this year’s open enrollment. Please see below for frequently shared materials and resources, as well as frequently contacted departments.

Materials for brokers & clients

2024 Individual and Family Plan overview – This is a great resource to help answer any questions your clients may have about our IFP plans.

Individual on- and off-exchange rates and summaries of benefits – Another great resources for providing more details about coverage options.

Get a quote – Quickly and easily get a quote online.

Broker center – Access enrollment forms and resources, download the broker resource kit, learn about our Best Health® wellness program and more.

Open enrollment broker seminar – Gain insights from Sharp Health Plan and Sharp HealthCare leaders about open enrollment and medical group updates.

Sharp Community medical group overview – Learn about this plan medical group and get extra tools, like a physician directory, urgent care brochures and more to support your sales efforts.

Sharp Rees-Stealy medical group overview – See how clients can get virtual, in-person and after-hours care, learn about Sharp Rees-Stealy’s recent awards and accreditations and more.

Small group overview – Get a quick guide to small group clients, learn about underwriting guidelines and understand the submission process with Sharp Health Plan.

Frequently contacted departments

IFP Sales
1-858-499-8211 | IFPSales@sharp.com
Monday – Friday, 8 am to 5 pm

  • Commission inquiries
  • Application status updates
  • Proof of residency inquiries
  • Broker contracting

Monday – Friday, 8 am to 5 pm

  • Payments
  • Check billing history


      Customer Care
      1-858-499-8300 | customer.service@sharp.com  
      Monday – Friday, 8 am to 6 pm

      • General Sharp inquiries 
      • Questions on networks or providers

      Small/Large Group Account Management
      1-858-499-8009 | shp.commercialsales@sharp.com
      Monday – Friday, 8 am to 5 pm

      • Small or large group inquiries 


      Broker compensation

      As a small token of our appreciation for your continued business, we’re happy to announce that our broker compensation will remain the same for next year! You will continue to receive 5% of the total premium for new enrollees, and 4% of the total premium for renewing members.

      Coming soon: new IFP broker portal

      We are partnering with WiPro to offer a new and improved IFP broker portal this year. We’re looking forward to sharing the new portal, and its enhanced functionality, with you soon.


      If you have questions, please contact our individual and family plan sales team. We’ll gladly assist you 8 am to 5 pm, Monday to Friday.

      * In California, Magellan is doing business as Human Affairs International of California, Inc.