Quick tips for a successful open enrollment

Everything you need to know.

We wanted to share some helpful information to ensure a successful open enrollment for you, our valued partners, and your clients who are already enrolled in an Individual and Family Plan (IFP) with Sharp Health Plan or signing up for the first time.

Key selling points for our IFP plans

We offer some of the lowest rates in the region. Our Silver and Bronze plans are as low as $0 a month for those who qualify. Check eligibility ➜
We’ve been offering the best care for more than three decades. Sharp Health Plan has been connecting San Diegans of all ages to high-quality and affordable health insurance for the past 30 years. More about us ➜
We’re recognized among the nation’s best health plans. Sharp Health Plan is the highest member-rated commercial health plan in California, and we’re rated 4.5 out of 5 stars by Covered California™. We were also voted Best Health Insurance in San Diego by the Union-Tribune Readers Poll and San Diego Magazine. See all our honors and awards ➜
We offer high-quality, affordable coverage with direct access to Sharp HealthCare. Members can get care through Covered California, including Sharp Community Medical Group, Sharp Rees-Stealy Medical Group, and Sharp hospitals. Choose high-quality, affordable coverage ➜
We partner with Magellan Healthcare, Inc.^* to offer members best-in-class mental health and substance use disorder services. This partnership has increased the mental health and substance use disorder provider network for our members, connecting them with 24/7 access to personalized, evidence-based digital tools, wellness resources, and more.
We offer members a Sharp Health Plan online account with improved self-service tools that were designed to better connect them with their coverage. Plus, it's available on any device, including desktop and mobile.

Important reminders for off-exchange clients

Applications can be completed on our website, by fax or mail. We recommend applying online for the fastest processing.
The Inflation Reduction Act has extended the increased and expanded financial help that was initially approved as part of the American Rescue Plan. This extension ensures the availability of expanded financial help through the end of 2025. Even if they haven’t qualified for financial assistance in the past, we recommend checking the Covered California website to see if your off‑exchange clients may qualify this year.

Premium payment reminders for new clients

We must receive your client’s first premium payment in full by the 25th of the month before their new coverage starts. If full payment is not received by then, they will need to submit a new application.

We offer several convenient payment options for your clients:

Online

sharphealthplan.com/login

By phone

1-858-499-8120
8 am to 6 pm, Monday to Friday

By mail

Sharp Health Plan
P.O. Box 57248
Los Angeles CA 90074-7248

Additional resources

We’re here to support you through this year’s open enrollment. Please see below for frequently shared materials and resources, as well as frequently contacted departments.

2025 Individual and Family Plan overview – This is a great resource to help answer any questions your clients may have about our IFP plans.

Individual on- and off-exchange rates and summaries of benefits – Another great resources for providing more details about coverage options.

Get a quote – Quickly and easily get a quote online.

Broker center – Access enrollment forms and resources, download the broker resource kit, learn about our Best Health^® wellness program and more.

Open enrollment broker seminar

Gain insights from Sharp Health Plan and Sharp HealthCare leaders about open enrollment and medical group updates.

Sharp Rees-Stealy medical group overview

See how clients can get virtual, in-person and after-hours care, learn about Sharp Rees-Stealy’s recent awards and accreditations and more.

Sharp Community medical group overview

Learn about this plan medical group and get extra tools, like a physician directory, urgent care brochures and more to support your sales efforts.

Small group overview

Get a quick guide to small group clients, learn about underwriting guidelines and understand the submission process with Sharp Health Plan.

Frequently contacted departments

IFP Sales
1-858-499-8211 | ifpsales@sharp.com
Monday – Friday, 8 am to 5 pm

Commission inquiries
Application status updates
Proof of residency inquiries
Broker contracting

Billing
1-858-499-8121
Monday – Friday, 8 am to 5 pm

Payments
Check billing history

Customer Care
1-858-499-8300 | customer.service@sharp.com
Monday – Friday, 8 am to 6 pm

General Sharp inquiries
Questions on networks or providers

Small/Large Group Account Management
1-858-499-8009 | shp.commercialsales@sharp.com
Monday – Friday, 8 am to 5 pm

Small or large group inquiries

Broker compensation

As a small token of our appreciation for your continued business, we’re happy to announce that our broker compensation will remain the same for next year! You will continue to receive 5% of the total premium for new enrollees, and 4% of the total premium for renewing members.

* In California, Magellan is doing business as Human Affairs International of California, Inc.