Quick tips for a successful open enrollment

Everything you need to know.

Broker on video conference call

Your clients deserve the best health insurance, and so do you. We wanted to share some helpful information to ensure a successful open enrollment for you, our valued partners, and your clients who are already enrolled in an Individual and Family Plan (IFP) with Sharp Health Plan or signing up for the first time.


Key selling points for our IFP plans

  • We offer some of the lowest rates in the region. Our lowest Silver plans are as affordable as $0 a month for those who qualify. Check eligibility ➜
  • We’ve been offering the best care for more than three decades. Sharp Health Plan has been connecting San Diegans of all ages to high-quality and affordable health insurance for the past 30 years. More about us ➜
  • Sharp Health Plan is the highest member-rated commercial health plan in California for customer service. Sharp Health Plan is also among the highest member-rated health plans for health care specialist and care coordination. See all our honors and awards ➜
  • We offer high-quality, affordable coverage with direct access to Sharp HealthCare. Members can get care through Covered California, including Sharp Community Medical Group, Sharp Rees-Stealy Medical Group, and Sharp hospitals. Choose high-quality, affordable coverage ➜
  • We offer members a Sharp Health Plan online account with improved self-service tools that were designed to better connect them with their coverage. Plus, it's available on any device, including desktop and mobile.

Important reminders for off-exchange clients

  • Applications can be completed on our website or submitted by email, fax or mail. We recommend applying online for the fastest processing.

 

Premium payment reminders for new clients

We must receive your client’s first premium payment in full by the 25th of the month before their new coverage starts. If full payment is not received by then, they will need to submit a new application.

We offer several convenient payment options for your clients:

By phone

1-858-499-8120
8 am to 6 pm, Monday to Friday

By mail

Sharp Health Plan
P.O. Box 57248
Los Angeles CA 90074-7248

Broker resources

We’re here to support you through this year’s open enrollment. Please see below for frequently shared materials and resources, as well as frequently contacted departments.

2026 Individual and Family Plan overview – This is a great resource to help answer any questions your clients may have about our IFP plans.

Important financial information for 2026 – Helpful information for members about the enhanced premium subsidies for next year.

Individual on- and off-exchange rates and summaries of benefits – Another great resources for providing more details about coverage options.

Get a quote – Quickly and easily get a quote online.

Broker center – Access enrollment forms and resources, download the broker resource kit, learn about our Best Health® wellness program and more.

Request a Sharp Health Plan online account – Submit applications, track commissions and much more.

Sharp Health Plan - The Application Process for Individual & Family Plans


Frequently contacted departments

IFP Sales
1-858-499-8211 | ifpsales@sharp.com
Monday – Friday, 8 am to 5 pm

  • Commission inquiries
  • Application status updates
  • Proof of residency inquiries
  • Broker contracting

Billing
1-858-499-8121 
Monday – Friday, 8 am to 5 pm

  • Payments
  • Check billing history

     

      Customer Care
      1-858-499-8300 | customer.service@sharp.com  
      Monday – Friday, 8 am to 6 pm

      • General Sharp inquiries 
      • Questions on networks or providers

      Small/Large Group Account Management
      1-858-499-8009 | shp.commercialsales@sharp.com
      Monday – Friday, 8 am to 5 pm

      • Small or large group inquiries 

       


      Broker compensation

      As a small token of our appreciation for your continued business, we’re happy to announce that our broker compensation will remain the same for next year! You will continue to receive 5% of the total premium for new enrollees, and 4% of the total premium for renewing members.

      Questions?

      If you have questions, please contact our Individual and Family Plan Sales team. We’ll gladly assist you 8 am to 5 pm, Monday to Friday.