Quick tips for a successful open enrollment

Everything you need to know about this year’s open enrollment.

We wanted to share some helpful information to ensure a successful open enrollment for you, our valued partners, and your clients who are already enrolled in an Individual and Family Plan (IFP) with Sharp Health Plan or signing up for the first time.

Open enrollment dates

Open enrollment for IFP starts Nov. 1, 2022 and runs through Jan. 31, 2023. The following effective dates will apply:

For coverage effective on: We must receive a complete application by:
Jan. 1, 2023Dec. 31, 2022
Feb. 1, 2023Jan. 31, 2023

Key selling points for our IFP plans

  • Sharp Health Plan has been connecting San Diegans of all ages to high-quality and affordable health insurance for the past 30 years. More about us →
  • Sharp Health Plan is the highest member-rated health plan in California for the eighth year in a row, and we’re rated 4 out of 5 stars by Covered California. We were also voted Best Health Insurance in San Diego by the Union Tribune Readers Poll. See all our honors and awards →
  • Sharp Health Plan provides the most affordable access to Sharp HealthCare through Covered California, including Sharp Community Medical Group, Sharp Rees-Stealy Medical Group, and Sharp hospitals. Choose high-quality, affordable coverage →
  • Sharp Health Plan’s Silver and Bronze plans have some of the lowest rates in the region, with plans as low as $0 a month for those who qualify. Check eligibility →

Important reminders for off-exchange clients

  • Applications can be completed on our website, by fax or mail. Applying online is recommended for the fastest processing. Please contact us if you would like a personalized enrollment link for your clients.
  • The Inflation Reduction Act has extended the increased and expanded financial help that was initially approved as part of the American Rescue Plan. This extension ensures the availability of expanded financial help through the end of 2025. Even if they haven’t qualified for financial assistance in the past, we recommend checking the Covered California™ website to see if your off-exchange clients may qualify this year.


Premium payment reminders for new & renewing clients

  • New Clients — We must receive your client’s first premium payment in full by the 25th of the month before their new coverage starts. If full payment is not received by then, they will need to submit a new application.
  • Renewing Clients — If your clients pay their premium through our online payment portal, they will need to update their account with their new 2023 premium before Dec. 25, 2022. This will ensure timely premium payments and prevent any disruption in their coverage.

We offer several convenient payment options for your clients:

By phone

8 am to 6 pm, Monday to Friday

By mail

Sharp Health Plan
PO Box 57248
Los Angeles CA 90074-7248

Additional resources at your fingertips

We’re here to support you through this year’s open enrollment. Please see below for frequently shared materials and resources, as well as frequently contacted departments.

Materials for Brokers & Clients

2023 Individual and Family Plan Overview – This is a great resource to help answer any questions your clients may have about our IFP plans.

Individual on- and off-exchange rates  and summaries of benefits – Another great resources for providing more details about coverage options.

Get a Quote – Quickly and easily get a quote online. If you need your personalized broker link, please reach out to us at IFPSales@sharp.com.

Broker Center – Access enrollment forms and resources, download the broker resource kit, read about our Best Health Wellness program and more.

Open Enrollment Broker Seminar – Gain insights from Sharp Health Plan and Sharp HealthCare leaders about open enrollment and medical group updates.

Frequently Contacted Departments

IFP Sales
1-858-499-8211 | IFPSales@sharp.com
Monday – Friday, 8 am to 5 pm

  • Commission inquiries
  • Application status updates
  • Proof of residency inquiries
  • Broker contracting

Monday – Friday, 8 am to 5 pm

  • Payments
  • Check billing history


      Customer Care
      1-858-499-8300 | customer.service@sharp.com  
      Monday – Friday, 8 am to 6 pm

      • General Sharp Inquiries 
      • Questions on networks or providers

      Small/Large Group Account Mgt
      1-858-499-8009 | shp.commercialsales@sharp.com
      Monday – Friday, 8 am to 5 pm

      • Small or large group inquiries 


      Broker compensation

      As a small token of our appreciation for your continued business, we’re happy to announce that our broker compensation will remain the same for next year! You will continue to receive 5% of the total premium for new enrollees, and 4% of the total premium for renewing members.


      If you have questions, please contact our individual and family plan sales team. We’ll gladly assist you 8 am to 5 pm, Monday to Friday.

      1. CMS scores qualified health plans (QHPs) offered through the Exchanges using the Quality Rating System (QRS) based on third-party validated clinical measure data and QHP Enrollee Survey responses. CMS calculates ratings yearly on a 5-star scale. QHP issuers work with HHS-approved survey vendors that independently conduct the survey each year. QRS ratings and QHP Enrollee Survey results may change from year to year.