Required information sharing

What you need to know about California Senate Bill 260.

California Senate Bill 260 (CA SB 260) requires Sharp Health Plan — and all other health plans — to share member contact information with Covered California when a member’s health coverage terminates. Covered California may use this information to help members whose health coverage has terminated to get new coverage. Below is important information you and your clientsand your employees should know.


What member information is Sharp Health Plan required to share with Covered California?

If a member terminates their coverage with Sharp Health Plan, we are required to share the following information with Covered California:

  • Subscriber name and the names of covered family members on their plan (ages 18 and older)
  • Contact information that includes their mailing address, phone number and email address
  • Date their Sharp Health Plan coverage ended
  • Their written and spoken language preferences

Can members opt out of this information sharing?

Yes. Members can opt out of Sharp Health Plan sharing their information with Covered California. They can do that by contacting our Customer Care department by June 9, 2021 at customer.service@sharp.com or 1-858-499-8300. We are available to assist members Monday through Friday from 8 am to 6 pm. If a member chooses to end their coverage with us, they will have another opportunity to opt out of this information sharing by contacting us within 10 days of the date printed on their coverage termination notice.

Can a brokeran employer opt out of this information sharing on the member’s behalf?

No. BrokersAn employer cannot opt out on the member’s behalf. Members who wish to opt out will need to contact Customer Care directly.

How will you notify members about this information sharing?

We are required to send a notification to our members each year about SB 260 and the opt out process. Our first annual mailing for IFP and Group members is scheduled for the end of May. Beginning in 2022, we will send our annual SB 260 member notification in June of every year. We are also adding this information to our coverage termination letters, so members will be given another opportunity to opt out before their information is shared with Covered California.

Can I see a copy of the member notification?

Yes. You can view the member notification here.

Who should I contact with questions?

If you have additional questions, please contact your dedicated account management executive. We are available to assist you Monday through Friday, 8 am to 5 pm.