COVID-19: Important information from Sharp Health Plan

What you should know and how to prepare.

Learn how Sharp Health Plan and Sharp HealthCare are preparing for COVID-19. Plus, get preventive care tips and reliable sources for real-time information.

Coronavirus & COVID-19 FAQ

Stay up-to-date on Sharp Health Plan-related information related to coronavirus and COVID-19.


Call 2-1-1

Get your local questions answered 24/7 by 2-1-1 San Diego, our region’s trusted source for community services. To help you through these challenging times, you’ll find resources and crisis hotlines for housing and shelterfood assistanceemotional support and more.


Your plan medical group

Visit your plan medical group's website to find out how they’re protecting patients, visitors and caregivers during this time. There are no copays for medically necessary COVID-19 screening and testing.

Your prescriptions

Pharmacies will remain open during California Governor Newsom’s “stay at home” mandate. Many are offering home delivery service and early refills of 90-day supplies at no extra cost. Talk to your doctor.

Sharp Health Plan is temporarily waiving early refill limits on 30-day prescriptions for maintenance medications.

Seminars and enrollment labs at Sharp Health Plan

All Sharp Health Plan events are canceled until further notice. We appreciate your understanding as we continue to focus on the health and safety of our members, staff, caregivers and community. Please visit to learn more about what Sharp is doing to manage COVID-19 during this time.

Get same-day care

Here are helpful phone numbers and resources to help you get care now. Remember, you should always contact your primary care doctor first about telehealth services as well as COVID-19 screening, testing and treatment.


The health care professionals at MinuteClinic® can help evaluate symptoms and come up with a treatment plan. Walk‐ins are temporarily unavailable; appointments are required.

Helpful shareables

Cold, flu or COVID-19?

Cold, flu or COVID-19?

COVID-19 can have symptoms similar to a cold or flu. Use this chart to learn the differences.

Download (PDF, 2 MB)
Stop the spread of germs

Stop the spread of germs

Help prevent the spread of respiratory diseases like COVID-19.

Download (PDF, 84 kb)
Symptoms of COVID-19

Symptoms of COVID-19

Patients with COVID-19 have experienced mild to severe respiratory illness.

Download (PDF, 83 kb)

How to stay healthy

Find helpful information about coronavirus and COVID-19 from our partner Healthwise®. Learn how to stay healthy and what to do if you feel ill.


Visit the news center

Get the latest updates on coronavirus (COVID-19) from Sharp Health Plan and Sharp HealthCare.


Preventive care

You know the saying: An ounce of prevention is worth a pound of cure. Get your wellness score, download our preventive care checklists and get helpful tips on how to live a healthier life.


Behavioral health support

Find out more about the behavioral health support we offer.


Consumer Reports’ Choosing Wisely

Visit the Consumer Health Choices website to learn which tests, treatments and medications are right for you based on your age, gender, and health history.



Video and phone visits

If you have a medical concern or need a follow-up appointment — and you’d like to save a trip to the doctor’s office — a video or phone visit1 might be the ideal option. Plus, you’ll be able to have your appointment from wherever is most convenient for you.


Protect yourself against cyber scams

Cyber criminals are finding new ways to defraud people online as we face the coronavirus and COVID-19. Be sure to protect yourself.


Watch to see what San Diego County recommends to be prepared for the coronavirus and COVID-19.

Follow these steps to help prevent COVID-19 from spreading to people in your home and community.

Provider resources

Health care personnel are on the front lines in the fight against COVID-19. We've put together this list of resources and guidance documents to help you protect yourself as well as care for your patients.

COVID-19 FAQ for providers

What health care providers should know

Find out the latest on how COVID-19 spreads and how you can protect yourself.

Frequently asked questions for healthcare providers

Read the latest guidance from the CDC on risk, transmission and testing.

COVID-19 and underlying conditions

Patients at higher risk for infection, severe illness, and poorer outcomes from COVID-19 should protect themselves.

Employer resources

We encourage employers to review and follow CDC guidelines to determine planning, preparation, and response to the coronavirus and COVID-19. Employers should encourage employees experiencing COVID-19 symptoms to call their health providers for medical advice. Please know that hospitals will not test people who do not exhibit COVID-19 symptoms. Read the guidelines for COVID-19 testing.

COVID-19 FAQ for employers

Small business business guidance & loan resources

The US Small Business Administration may be able to help your small business through their disaster assistance program.

The small business owner’s guide to the CARES Act

The Coronavirus Aid, Relief, and Economic Security (CARES) Act can assist businesses with their immediate needs.

Federal disaster loans for small business

Apply for a COVID-19 economic injury disaster loan through the U.S. Small Business Administration.

Broker resources

We appreciate doing business with you. In these challenging times for you and your clients, we have news updates and resources to help support your business.

Broker news & alerts COVID-19 FAQ for brokers