When you lose a loved one

If you are concerned you may lose coverage, you have options. We’re here to help.

Losing a loved one is never easy. When it comes to handling your loved one’s affairs, it can be difficult to know where to start. We are here to support you through this time by making it as easy as possible for you to update their Sharp Health Plan account information, and by connecting you with additional support from Sharp HealthCare if you need it.

Contact information

When a Sharp Health Plan member passes away, you will need to contact whoever they enrolled in benefits with to update their account information.

If they enrolled in Sharp Health Plan benefits through … You will need to contact …
Covered CaliforniaCovered California
Go to Covered California’s website, where you will be able to download, complete and return the form that best addresses your situation.
Their employer* Please contact their employer’s human resources (HR) department to ensure they remove the member from the company account.
Sharp Health Plan Customer Care
1-800-359-2002, Monday to Friday, 8 am to 6 pm

*Please note: We want to make sure that any dependents can keep their same access to care. If a loved one was the subscriber of an account, please reach out to us within 60 days of your loved one’s passing so that we can assist you. Dependents will have to sign up for new coverage.

Bereavement support

Loss can feel lonely, but you don’t have to face it alone. Bereavement support services help those grieving to learn effective ways to cope with their grief and loss, and return to a focus on living. At Sharp HospiceCare, their mission is to provide bereavement support in a respectful, dignified manner for those working through the grief process.

Bereavement services are free for Sharp HospiceCare families for up to 13 months after the death of a loved one. Community services are also available for those who haven’t used Sharp HospiceCare. To learn more about Sharp HospiceCare services, or to speak to a bereavement coordinator, call 1-619-667-1900.

Articles to help with grief and loss

Grieving the loss of a loved one in isolation

Grieving the loss of a loved one in isolation

Honoring a loved one who dies during this trying time may look different but it is still important.

What to expect after the loss of a loved one

What to expect after the loss of a loved one

Here is a guide for what details you may need to address soon after you learn of your loved one's death.

10 tips to get through grief

10 tips to get through grief

Grieving is a natural — and unavoidable — healing process.

Finding friendship after loss

Coping with grief through music

Sharp HospiceCare offers music therapy to grieving families coping with the death of a loved one.