Submitting claims

Simplify the claims process with these self-service tools and resources.


Submitting claims has never been easier! For the best provider experience, we recommend using one of our approved claims clearinghouses to submit and manage your claims electronically.

Why submit claims online?

  • Confirmation your claim was received
  • Ability to track claim status
  • Eliminate paper requests
  • Improved cost effectiveness

Approved Sharp Health Plan clearinghouses

Capario (Change Healthcare)
1-800-792-5246 | capario.com
Sharp Health Plan Payer ID: SHPPN

Office Ally
1-360-957-7000 | officeally.com
Sharp Health Plan Payer ID: SHP01

Trizetto (Gateway EDI)
1-800-556-2231 | trizettoprovider.com
Sharp Health Plan Payer ID: SHP76

Waystar (Zirmed)
1-844-492-9782 | waystar.com
Sharp Health Plan Payer ID: SHP102

Claims submission and payments

Make sure your claims are submitted correctly by following the guidelines in our Provider Operations Manual. Doing so will ensure your claims are processed accurately and timely.

GET GUIDELINES ➜

Get paid faster

Avoid delays by signing up for direct deposit. By enrolling in the EFT (Electronic Funds Transfer) service, you can get your money in a safer and more convenient way.

EFT INFORMATION ➜

Check eligibility

Submit bulk patient eligibility requests through our Sharp Connect provider portal or use our phone self-service tool for single patient verifications.

LOG IN TO SHARP CONNECT ➜

Overpayments and retractions guide

Our policies and procedures guide is a handy resource that can help you with the process of claims overpayments and retractions.

VIEW PDF ➜

Claims settlement practices

See our practices for claim submission and overpayments, the dispute resolution process, and fee schedules.

DOWNLOAD ➜

See our dispute resolution policy

Get an overview of the process, documentation and steps we take to resolve provider claims disputes.

DOWNLOAD ➜

Stay on top of the latest news from Sharp Health Plan

If something doesn’t seem right, tell us

Health care fraud results in higher premiums and reduced budgets, which can negatively impact the quality of health care. Learn about our efforts and what you can do to help.

LEARN MORE ➜

Process of internal audits

Find useful information about audit criteria, required documentation, and the rules and regulations for ensuring health care compliance.

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Claims negotiation policy

Attention non-contracted providers: here you will find our guidelines for processing claims.

DOWNLOAD ➜

Grace periods for members

Here’s what you need to know if your patient’s premium payment is late.

GET THE FACTS ➜

Prior auth claims and level one guidelines

Use this document to understand Sharp Health Plan's guidelines for processing claims that may require a prior authorization. 

DOWNLOAD ➜