Find out more about your behavioral health coverage
If you’re not sure or if you have questions about what type of coverage you have, call our Customer Care team at 1-858-499-8300 or contact your human resources department.
If you have questions or a complaint related to coverage for behavioral health conditions, give us a chance to help. Our Customer Care team is available to assist you Monday through Friday, 8 am to 6 pm at 1-858-499-8300. Or you can file a formal complaint with a grievance form online at any time.
Remember, we’re here to ensure that you have the best health care experience possible.
To learn more about the federal and state mental health parity laws, we recommend checking out these handouts from the Substance Abuse and Mental Health Services Administration and the California Department of Health Care Services.