Do you need to make a change to your coverage or cancel your plan? Wondering what to do if you want to renew your plan? Get the facts here.
When a life event occurs that requires you to update the dependents on your plan, there’s a few things you should know. Find out when changes can be made and which forms are required.
Getting a new member ID card is simple. Sign in to your Sharp Connect account, request a replacement, and a new card will be mailed within seven to ten days. In the meantime, you can view and print a temporary ID card.
Need an explanation on your explanation of benefits? Here's a guide to help you better understand key points and terminology.
We aspire to making your health care experience stress-free, so here is some helpful information for paying the monthly bill.
Have questions about how to read your premium statement? Check out this quick guide to help explain key points on your monthly bill.
Here's what you need to know if your premium payment is late.
Some out-of-pocket medical or prescription expenses might qualify for a reimbursement. See if your expense qualifies or submit a reimbursement request.
Members with POS plans can choose the providers and level of coverage that work best for them. If they choose an out-of-network provider, their out-of-pocket costs will be higher. Members don’t need a referral from their primary care physician, but some services require pre-certification.
Get the most out of your coverage
The Member Resource Guide includes useful information that makes it easier to use your health plan.
Find tips on how to save. Take advantage of certain discounts that can help you take control of your costs and your health.
Medical and insurance jargon can get in the way of learning about your treatment and benefits. If you’d like to get familiar with a few healthcare terms, visit our glossary of commonly-used medical terms and phrases.
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