ACES eliminates referrals via fax and much more
Physicians and their office staff can check eligibility, referral and claim status for Sharp Health Plan members online with the easy-to-use Authorization Claims Enrollment System (ACES) web-based application. ACES allows physician offices to view member-specific eligibility information, including effective date, primary care physician history and copayments. You can check the status of referrals or claims at any time. Physicians can also submit referrals and receive responses electronically, eliminating the need for referrals to be submitted to Sharp Health Plan by fax.
You can view the ACES Manual for instructions on creating a referral, verifying eligibility or checking claim status with the ACES tool.
For more information
To learn more or to get your office connected to ACES, please contact our Provider Relations Department at 858.499.8352. Please be ready to provide your office location, the name and telephone number of the key contact person in your office and how many users you would like to set up. To ensure compliance with HIPAA standards, each user must have a unique user ID. We can process your application and schedule on-site training within two weeks of receipt of your request.