Important Payment Portal reminders for new and renewing IFP members

Avoid late or incorrect payments with these helpful tips.


The Sharp Health Plan Payment Portal is a convenient way to make your monthly premium payments, and can help you avoid late payments that could lead to a lapse in your health care coverage. Here are our top 3 tips to help you get started.

1

Create an account

If you haven’t created an account yet, visit the payment portal to get started. Have your Sharp Health Plan member ID number (which is on the front of your member ID card) on hand to set up your account. Once logged in, you’ll be able to see your current plan, your balance due and your transaction history. You’ll also be able to make one-time payments or schedule automatic payments.

2

Schedule automatic payments using “balance due”

For the best experience, we recommend scheduling automatic payments for “balance due,” to ensure you’re always paying the correct amount each month. If you’re enrolled through Covered California™, this is especially important because your subsidy (or premium assistance) may change throughout the year. Setting up your payments this way ensures you won’t over or underpay. When setting up your automatic payments, make sure to select a date between the 1st and 25th of each month. For step-by-step instructions, visit our FAQ and go to “Member payments online.”

3

Check your account settings annually

Be sure to review your account settings annually, unless you made changes to your policy during the year and have already updated your settings. These changes can include updates to your benefits, subsidy updates, and adding or removing dependents from your plan. Our payment portal does not automatically update your amount when these changes occur. If you’ve decided not to set up your automatic payments with “balance due,” it’s a good idea to log into your payment portal account to double check your settings. This will ensure you’re set up to pay the correct amount each month. You’ll find your correct monthly premium on your monthly billing statements from Sharp Health Plan.

Have more questions about the payment portal? Check out these commonly asked questions and answers about making payments.


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