Thank you for your continued partnership

Highlights from 2018 Open Enrollment, IFP growth and member satisfaction.

As we near the close of FY2018, we wanted to reflect on the continued growth we’ve experienced at Sharp Health Plan, and sincerely thank you for your continued partnership in making that possible.

Sharp Health Plan’s overall membership grew to nearly 145,000 members, an increase of 5 percent over last year. Additionally, our individual and family plan (IFP) membership grew by 23 percent, bringing our total IFP membership to more than 40,000 lives.

Your partnership has been essential in retaining and growing Sharp Health Plan’s membership. Open Enrollment was challenging this year, with more than 10,000 Sharp Health Plan members impacted by the cost-share reduction (CSR) subsidy removal. We are beyond grateful for your support in ensuring that impacted members understood their health plan options for 2018. You can see for yourself how impacted members provided us with generous feedback, validating our collective outreach efforts:

"I couldn’t be more pleased with your call and help. Please let me know to whom I can express my gratitude regarding your role in helping my family remain on track in a very unstable health care climate."

"No one wants to leave Sharp because they love their doctors and the company. We love the fact that you’re calling just to inform us."

Without a doubt, your contributions have enhanced our success this past year. Thank you for being a valued part of our team, and for your important role in helping San Diegans access high-quality health care.