Oct. 22, 2019 — We are excited to announce our partnership with CVS Caremark®, the prescription benefit management subsidiary of national health care leader CVS Health®. Effective Jan. 1, 2020, CVS Caremark will be
our new pharmacy benefit manager (PBM). This transition will help keep our rates competitive, and enable us to continue offering the highest quality health care to our members. It will also bring some new customer enhancements, including:
- Dedicated prescription helplines staffed by experts who are available to answer all customer, provider and pharmacist questions 24/7.
- An improved digital pharmacy experience that allows customers to access pharmacy benefit, network and cost information through our website and Sharp Connect.
- Enhanced digital tools, like the free CVS Caremark mobile app that lets members see their personalized pharmacy benefit information, refill or request new mail service prescriptions, track order status, view prescription history and