How to Use Your Plan

We want you to get the most from your plan, so we’ve provided information to guide you through the ins and outs of choosing a primary care physician, using emergency and urgent care, and accessing Nurse Connection®, our after-hours medical advice hotline, and other services. For a complete description of the terms and conditions of your coverage with Sharp Health Plan, please review the Member Handbook.

We’re here to help

And, as always, if you can’t find what you’re looking for, please don’t hesitate to pick up the phone and call Customer Care at (619) 228-2300, toll-free at 1-800-359-2002 or send an e-mail via our Contact Us form. Customer Care representatives are available Monday through Friday, 8 am to 6 pm.